Coordinates the clerical/secretarial functions of the department. Responsible to accurately obtain complete demographic and insurance/financial information on eligibility and benefits including pre-certification requirements on all patients attending Rehabilitation Service's appointments. Schedules patient therapy appointments; coordinating across disciplines and site locations when applicable. Performs receptionist duties (filing, faxing, answering telephones, greeting patients, etc). Works varying hours as a Rehabilitation Aide and performs other non-professional duties as assigned. Obtains necessary signatures on all required documents and insurance forms. Promotes exceptional public relations at all times, extending a positive, cooperative and supportive service to patients, families and fellow Colleagues.
Position Qualifications
Minimum Education:
- Must be high school graduate or have evidence of the equivalent, and current computer technology knowledge
Preferred Education:
- Specialization in clerical and computer skills, working knowledge of medical coding, medical terminology course
Minimum Experience:
- Must have at least one year receptionist or customer service experience that includes being knowledgeable of computer and software packages such as Microsoft Word and Excel
Preferred Experience:
- Experience in Microsoft Office Suite, Bilingual
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