Beacon Health System is hiring a full-time day shift Medical Receptionist for our Urology Department at Beacon Kalamazoo in Kalamazoo, MI.
Be a Beacon. Make a Difference.
At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.
- Medical, Dental, & Vision Insurance through Cigna
- 403(b) Matching Retirement Fund
- Competitive Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Tuition and Certification Reimbursement
- Local and National Discounts
- Beacon Academy Educational Courses
About Beacon Kalamazoo
Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women’s health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services.
What You’ll Do
As a Medical Receptionist, you will work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Medical Receptionist Job Responsibilities
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
Required Qualifications
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
What You Bring
As a Medical Receptionist, this role requires a high level of interpersonal skills to consistently interact with visitors, clients, and staff members in a professional and courteous manner while projecting a positive image of the organization. The individual must possess strong verbal and written communication skills, including effective telephone etiquette, to communicate with a wide range of internal and external contacts. Success in this position also requires knowledge of billing and office procedures, along with proficient typing and computer skills to complete tasks accurately and efficiently. The ability to collaborate effectively in a team environment with clerical staff, clinical staff, and physicians is essential. Additionally, strong analytical skills are needed to resolve patient issues and interpret data accurately.
The Beacon Way
At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.
