Job Id : CLI-45295-1
Job Type: Direct hire
Role Overview:
Let your passion for people be the driver of your success. Through your leadership, your team will make a real impact every day.
We are seeking an
Environmental Services / Custodial Manager 2
for
Altru Health
located in
Grand Forks, ND
. This position will report on a
2nd shift,
10:00am - 6:00pm
schedule
.
Our Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At our Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.
What You'll Do:
Be responsible for driving client and patient satisfaction scores
Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
Lead teams and departmental projects and initiatives
Effectively manage the Unit Operating System
Support a diverse and inclusive workforce
What You Bring:
Have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
Have customer service and/or guest satisfaction in a healthcare or hospitality
Possess strong leadership skills and has the ability to work independently to drive program
Monitor compliance and reach project target dates of completion
Have experience effectively managing projects within agreed upon timelines
Are results and safety driven
Are proficient with computers and other technology
Minimum Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
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