The Coordinator of Leasing & Compliance is responsible for assisting the Director of Leasing & Compliance with overseeing new account management, Chapter/House Corporation onboarding, sublease management, membership compliance, and related administrative functions. This role involves ensuring compliance with GHM policies, managing member accounts, and serving as a key point of contact for Chapter members and guarantors.
Responsibilities
Chapter/House Corporation Onboarding:
- Assist with New Account Management and Chapter Onboarding.
- Coordinate onboarding new Chapter Members into the Revela database.
Sublease Management and Compliance:
- Review and manage sublease and compliance of Chapter Members.
- Assist in Sublease Forecasting and Chapter House occupancy reporting.
Membership Account Management:
- Assist with reconciling Membership Deposits and ensure compliance.
- Ensure Membership compliance through SAE F&H Policies and process necessary membership status request changes.
Invoicing and Move-In Process:
- Assist the Director of Leasing & Compliance with the invoicing and processing of incidentals with the Asset Management Department.
- Gather and coordinate necessary housing items with House Directors.
- Verify and Validate Live-In Rosters and Room Assignments.
Compliance and Reporting:
- Assist with Chapter reporting and compliance with Sigma Alpha Epsilon Fraternity and SAE Financial & Housing Corporation, such as Roster Maintenance.
- Assist with the eviction & collection process and follow-up.
Customer Service:
- Act as the customer service representative to Chapter Members and Guarantors.
Other duties as assigned.