About VMSC Emergency Medical Services
VMSC Emergency Medical Services is a nonprofit EMS organization dedicated to making a difference one day, one call, one life at a time. Founded in 1933 by Dr. Frank Boston, a pioneering physician and veteran, VMSC has grown into one of Pennsylvania’s leading providers of mobile healthcare.
Our purpose is to deliver comprehensive mobile health services and innovative pre-hospital care to the communities of the Delaware Valley. We proudly serve Montgomery, Philadelphia, and Delaware Counties through emergency response, interfacility transport, mobile integrated healthcare, and community paramedicine. Beyond responding to emergencies, we are expanding the scope of EMS by providing preventive and primary care services, community health education, and continuous professional development for our personnel—ensuring that we meet the evolving healthcare needs of the populations we serve.
At VMSC, our people are our strength. Guided by our values of Loyalty, Humanity, and Mercy, we foster a culture where providers are supported, careers are developed, and every team member has the opportunity to make a lasting impact. Joining VMSC means becoming part of an innovative, compassionate team that is redefining what mobile healthcare looks like today and for the future.
Position Summary
The Human Resources Generalist is responsible for supporting the day-to-day operations of the Human Resources department by providing a broad range of HR services, including payroll, benefits administration, recruitment, onboarding, employee relations, HR compliance, and HRIS administration. This position serves as a trusted resource for employees and managers while ensuring HR processes are efficient, compliant, and aligned with the organization's mission of delivering exceptional emergency medical services.
Essential Duties and Responsibilities
Payroll & Compensation
- Process bi-weekly payroll for hourly and salaried employees.
- Review and audit employee time records for accuracy.
- Process payroll changes including new hires, status changes, promotions, and separations.
- Ensure accurate processing of overtime, shift differentials, specialty pay, and payroll deductions.
- Reconcile payroll reports and resolve discrepancies.
- Maintain payroll records in accordance with applicable laws and organizational policies.
Benefits Administration
- Administer medical, dental, vision, life, disability, and retirement benefit programs.
- Coordinate new hire enrollment and qualifying life event changes.
- Manage employee leave and benefit continuation processes.
- Coordinate annual Open Enrollment and employee benefit education.
- Serve as the primary point of contact for employee benefit questions.
- Reconcile monthly benefit invoices and payroll deductions.
Recruitment & Onboarding
- Coordinate recruitment activities including posting positions, scheduling interviews, conducting reference checks, and preparing employment offers.
- Facilitate onboarding for new employees from offer acceptance through orientation.
- Coordinate pre-employment requirements including background checks, credential verification, and onboarding documentation.
- Maintain applicant tracking system and onboarding workflows.
Employee Relations
- Respond to employee questions regarding HR policies, benefits, payroll, and employment practices.
- Assist with investigations, disciplinary documentation, and performance management processes.
- Support employee engagement and recognition initiatives.
- Maintain confidential employee records.
HR Compliance & Administration
- Ensure compliance with federal, state, and local employment laws.
- Assist with leave administration, unemployment claims, and workers' compensation documentation.
- Prepare reports and maintain HR metrics.
- Assist with policy updates and HR communications.
- Support HR audits and accreditation activities.
HR Systems
- Maintain employee information within the HRIS.
- Assist with system testing, process improvements, and reporting.
- Support implementation of new HR technologies and workflows.
- Generate HR reports and analytics as requested.
Other Duties
- Participate in special HR projects and organizational initiatives.
- Cross-train with other HR team members to ensure continuity of operations.
- Perform other duties as assigned.
Minimum Qualifications
Education
- Bachelor's degree in Human Resources, Business Administration, or related field preferred.
- Equivalent combination of education and experience may be considered.
Experience
- Three (3) years of progressively responsible Human Resources experience.
- Experience processing payroll and administering employee benefits required.
- Experience in healthcare, EMS, public safety, or other 24/7 operations preferred.
- Experience in a union environment preferred.
VMSC is a proud recipient of the 2025 Top Workplaces Culture Excellence Aware for Compensation & Benefits.
Pay & Perks
- $28.00-$31.00/hour
- A chance to be part of a respected agency that’s been saving lives for over 90 years.
- Supportive leadership, ongoing training, and a mission-driven culture.
Our Benefits Package (one of the most robust in the region):
- $0 copays & $0 deductibles on medical insurance — you and your family receive care without hidden costs with $0 premium for the employee.
- Comprehensive medical, dental, and vision insurance, and wellness programs.
- 401(k) with employer match.
- Generous paid time off (accrue up to 138 hours in first year, increasing annually to 258 hours in year 10).
- Company-paid Short-Term Disability, Long-Term Disability, Life insurance (2x annual salary) and AD&D coverage.
Compensation details: 28-31 Hourly Wage
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