Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Houseperson for the Embassy Suites in Brookfield, WI.
Job Purpose:
This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. This role also includes refreshing occupied and unoccupied rooms as needed, working with the Front Desk to deliver requested items as well as laundry. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
CORE SHIFT (based on hotel needs): Tuesday through Saturday 2:30pm to 11:00pm or 3:00pm to 11:30pm.
Responsibilities
- Greets guests and responds to special requests.
- Keeps public areas clean.
- Refreshes occupied and unoccupied rooms as needed.
- Washes, dries and folds laundry as needed.
- Partners with front desk to deliver needed/requested items to guest rooms.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
- May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
- Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Properly handles lost and found items in accordance with department policies and security procedures.
- Performs other duties as assigned by Management.
- Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
Skills
- Work experience as a Room Attendant or Houseman/Houseperson is required
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma is a plus
This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Paid Vacation
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
Benefits:
Salary Range: $16.50 - $17.00 per hour DOE
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Compensation details: 16.5-17 Hourly Wage
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