For 120 years, National Checking Company (NCCO) has developed USA-made products that drive success in the foodservice and hospitality industries. Through consistent innovation, NCCO offers a comprehensive range of solutions and technologies designed to streamline operations and enhance food safety and efficiency, including traditional POS essentials, food safety labels, automated labeling systems, digital food safety software, and brand fulfillment solutions tailored to unique brand requirements.
Headquartered in St. Paul, Minnesota, NCCO operates integrated business divisions supported by production and warehousing facilities in St. Paul, Minnesota, and Fort Worth, Texas. With core values focused on respect for every individual, integrity, collaboration, innovation, and passion for excellence, NCCO fosters an environment that embraces diversity, equity, and inclusion.
NCCO is an equal opportunity employer.
www.ncco.com
Job Title Accounts Receivable Associate
DepartmentFinance
Location899 Montreal Circle, St. Paul, MN, 55102; [hybrid]
Reports toAR Lead and Enterprise Controller
Schedule40 hours per week, Mon-Fri, as arranged with Manager
Salary$61,000 - $65,000 per year [depending on experience]
Specific compensation is determined based on experience, qualifications, location, and internal equity considerations.
Annual Incentive Pay 5% target of earned base salary
Benefits OfferedHealth Insurance (medical, dental, vision), Life Insurance, Disability Insurance, 401(k) with employer match, Paid Time Off
Position Summary
The Accounts Receivable Associate supports the financial health of NCCO Brand Fulfillment by managing daily cash application, B2B collections, and customer account resolution. Success in this role requires strong attention to detail, professional communication, and a proactive, solution-oriented mindset. The ideal candidate thrives in a fast-paced team environment and is continually looking for ways to improve processes and strengthen customer relationships.
Essential Duties and Responsibilities
- Apply daily cash receipts to customer accounts accurately and on time.
- Research and resolve open balances by collaborating with internal departments.
- Manage B2B collections activity, primarily via email and phone, while delivering a high level of customer service.
- Respond promptly and professionally to customer inquiries received by email and phone.
- Assist with maintaining sales tax exemptions within Avalara.
- Timely generate and process monthly AR statements to customers.
- Work in partnership with other members of the team to drive overall internal excellence.
- Process credit card payments received by phone or email in accordance with PCI guidelines.
- Collaborate with Staff Accountant to resolve unposted or escalated customer requests.
- Complete daily end-of-day procedures, including credit memo processing and review of unposted entries.
- Monitor AR aging and proactively follow up on past-due accounts; escalate accounts requiring credit hold or further action.
- Identify opportunities to improve AR processes, controls, and the overall customer experience.
- Complete additional accounting tasks as assigned.
Qualifications/Skills/Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Two-year associate degree in finance, business, or accounting, or equivalent experience (preferred).
- 1-3 years of accounting experience (i.e., direct customer communication, high-volume account receivables).
- Strong understanding of AR processes, including cash application, collections, and the flow of transactions through an integrated ERP system.
- Experience with Avalara or similar sales tax software a plus.
- Excellent time management skills, with the ability to prioritize competing demands and meet tight deadlines.
- Excellent written and verbal communication skills, with the ability to interact professionally with customers and internal stakeholders.
- Ability to adapt and transition between tasks easily.
- Strong skills using and understanding the flow of transactions in an integrated system.
- Excellent problem-solving/judgment skills and a high level of attention to detail and accuracy.
- Experience with Microsoft Word, Excel, and Office.
- Professional and positive team player.
- Self-motivated, resourceful with a solution-based approach.
- Eagerness to learn new technologies and embrace process improvements.
- Proficient typing and 10-key skills.
The pay range for this role is:61,000 - 65,000 USD per year(Saint Paul, MN)
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