SERVER
Job Description
Looking for highly motivated hospitality professional to join our sales team. Fast paced environment offering premium product and exceptional customer relations. The right candidate has to have a high attention to detail, strong team player and be willing to learn, as our product line is constantly evolving.
Our organization is committed to developing, producing and offering the absolute best in food, beverages and service. Our values are honesty, passion, loyalty, sincerity and family.
Essential Duties and Responsibilities include, but are not limited to:
- Interacts verbally with all Guests creating a friendly and upbeat atmosphere.
- Greets guests, explains signature items, tours the Guest through the menu using concise and articulate language.
- Listens and responds to questions. Suggestively sells and upgrades drinks (specialty, premium and call brands), appetizers, entrees and dessert menu items by providing specific and descriptive mouth-watering adjectives when describing each item.
- Observes Guests, practices the two-bite/two minute check back to ensure Guest satisfaction.
- Presents Guest check to each table and accepts a form of payment. Makes correct change and/or completes the proper charge card procedure in a timely manner
- Understands and accurately uses the P.O.S. (point of sale) system to clock-in/out, to process/input orders and complete end of shift procedures.
- Practices teamwork by assisting other Team Members by running food, greeting other tables, pre-bussing, refilling beverages, and providing assistance to other tables and Team Members when necessary.
- Conducts set up and closing procedures. Cleans areas, maintains sanitation, health and safety standards in work areas.
- Polish glassware as necessary
- Performs proper procedures for responsible alcohol service, knows legal drinking age and the proper procedures for requesting identification. Always asks anyone who appears to be 40 years of age or younger for their identification card. Monitors Guests who are drinking alcohol.
- Keeps the MOD informed of anyone who may be intoxicated or reaching the point of intoxication.
Qualifications
- Exceptional organizational skills
- Guest relations are required
- Understanding of federal, state, and local liquor laws
- Bilingual language
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
- Must have problem solving abilities, be self-motivated, and organized
- Commitment to quality service, and food and beverage knowledge
- Handles multiple priorities; work under stress and exercise good judgment
- Work authorization
Experience
Previous server or restaurant experience, 2 years minimum.
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