Who We Are
Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.
Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®
Position Overview
The Bartender is responsible for preparing and serving beverages while delivering exceptional service to guests in the hotel's bar, lounge, restaurant, or banquet areas. This role ensures accurate drink preparation, responsible alcohol service, and a welcoming guest experience, contributing to a polished and professional atmosphere in a full-service hotel environment.
What You'll Do
Beverage Preparation & Service
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes, standards, and guest preferences.
- Provide beverage service in bar, lounge, restaurant, banquet bars, or pool areas as assigned.
- Maintain knowledge of cocktail recipes, wine lists, beer selections, and seasonal offerings.
- Engage guests with friendly, knowledgeable, and professional service.
Guest Experience & Hospitality
- Greet guests warmly and create a welcoming, enjoyable environment.
- Anticipate guest needs, offer recommendations, and upsell premium products.
- Handle guest concerns or complaints promptly and professionally.
- Build rapport with guests to encourage repeat business and enhance overall satisfaction.
Bar Organization & Stocking
- Stock bar refrigerators, liquor shelves, glassware, garnishes, mixers, and bar tools.
- Prepare garnishes such as lemons, limes, cherries, and specialty ingredients daily.
- Maintain cleanliness and organization of bar areas, workstations, and equipment.
- Ensure bars remain fully stocked during service through coordination with barbacks.
Cash Handling & POS Operations
- Accurately process guest payments including cash, credit cards, room charges, and vouchers.
- Maintain correct cash drawer balances and follow hotel cash-handling policies.
- Enter orders accurately into the POS system and manage tabs efficiently.
Safety, Compliance & Responsible Alcohol Service
- Follow state laws and hotel policies related to alcohol service and guest identification checks.
- Maintain a clean and sanitary bar following health department regulations.
- Ensure safe handling of glassware, equipment, and beverage products.
- Report spills, hazards, or maintenance issues immediately.
Collaboration & Team Support
- Work closely with servers, barbacks, and other staff to ensure smooth and efficient operations.
- Communicate with Culinary and Food & Beverage teams regarding product levels or guest special requests.
- Support banquet bar operations when assigned.
Additional Responsibilities
- Perform other duties as assigned to support bar and hotel operations.
- Maintain reliable and consistent attendance as an essential function of the role.
What You'll Bring
Required Education & Experience
- High School Diploma or equivalent required.
Preferred Education & Experience
- Previous bartending or beverage service experience preferred.
- Full-service hotel or high-volume bar experience preferred.
- Knowledge of cocktail preparation, wine service, and bar operations preferred.
Required Skills and Abilities
- Strong knowledge of beverage preparation, mixology basics, and drink presentation.
- Excellent guest service, communication, and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong cash-handling and POS skills with high accuracy.
- Ability to stand for long periods and lift or carry beverage cases, kegs, or bar supplies.
- Ability to maintain professionalism, composure, and hospitality under pressure.
Other Qualifications
- Availability to work nights, weekends, holidays, and special events.
- Professional appearance and positive, service-oriented demeanor.
- Commitment to responsible alcohol service and guest safety.
Licenses or Certificates:
- Food Safe Serve/Texas Food Handlers Certification
- CPR certification
- TABC required and maintained
Zachry Hotels offers an industry leading benefits package for our employees and their families.
- Medical, Dental, Vision and Life Insurance
- 401K, Paid Leave and Bonus Program
- Company-paid short-term and long-term disability insurance
- Employee assistance program
- Tuition Reimbursement
- And many more
We are an Equal Opportunity Employer.
?All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Notice to Staffing Agencies
Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.
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