Patient Accounts System Coordinator
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JOB RELATIONSHIPS
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Responsible to CMG Revenue Cycle Admin
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DEFINITION OF POSITION
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The Patient Accounts Systems Coordinator is responsible for monitoring the Billing Team members’ daily activities and performance; Is the primary billing and follow-up trainer for the team; Works billing and collection queues as assigned; Acts as a liaison between the patients and their respective insurance companies; Develops, implements and modifies workflows, as needed, with department leaders to ensure accurate billing processes; Works to ensure departmental goals are met; Maintains compliance with policies and procedures; Fosters effective public relations with patients and the public.
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QUALIFICATIONS
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Professional
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High School diploma or equivalent required.
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Healthcare reimbursement position that would indicate knowledge of technical insurance terms is desirable
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Computer and keyboard skills required; type 30 wpm
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Five Years previous work experience in registration; admissions, insurance billing or healthcare field desirable
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Medical Terminology
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Proficient in Microsoft Word, Excel and PowerPoint.
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Active listening skills.
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Critical Thinking and cognitive skills
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Excellent Customer Service experience
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