Behavioral Health Receptionist / Front Desk - Outpatient Behavioral Health Provider
Entune Behavioral Health is an outpatient behavioral health provider serving communities across Arizona. We offer individual, couples, and family therapy, along with a range of supportive mental health services designed to help clients build resilience, improve well-being, and achieve meaningful life goals.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls and direct them to the appropriate department or team member
- Schedule and confirm appointments, ensuring efficient use of resources and minimal wait times
- Verify patient insurance coverage and eligibility
- Collect co-pays and fees, ensuring accurate records and adherence to financial policies
- Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA)
- Assist patients with inquiries and provide relevant information about services and procedures
- Prepare and process medical forms and documents
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
- Handle incoming and outgoing mail, faxes, and deliveries
- Monitor and maintain the cleanliness and organization of the front desk area
Compensation details: 17.5-17.5 Hourly Wage
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