Administrative Support
Seeking a professional Front Desk Administrative Support specialist. This role focuses on providing high-quality customer service and critical data entry for the Transition Assistance Program (TAP), Military & Family Readiness Center (M&FRC). You will serve as the first point of contact for service members and their families, ensuring they receive accurate information and administrative assistance during their military transitions.
Location: Minot AFB, North Dakota
Hours: Monday Friday, 07301630
Position OverviewSeeking a professional Front Desk Administrative Support specialist. This role focuses on providing high-quality customer service and critical data entry for the Transition Assistance Program (TAP), Military & Family Readiness Center (M&FRC). You will serve as the first point of contact for service members and their families, ensuring they receive accurate information and administrative assistance during their military transitions.
Key ResponsibilitiesCustomer Service: Greet visitors, answer telephone calls, and refer patrons to appropriate staff or programs based on their needs.
Data Management: Perform extensive data entry into specialized systems, including AFFIRST and TAP ACCESS databases, to maintain accurate customer records.
Administrative Support: Prepare, edit, and proofread correspondence, memos, and reports using Microsoft Office (Word, Excel, and PowerPoint).
Office Operations: Maintain office calendars, manage incoming/outgoing mail, and requisition office supplies.
Records Custodian: Serve as the primary record custodian, ensuring files are established, maintained, and disposed of according to Air Force regulations.
QualificationsTechnical Skills: Proficiency in Microsoft Office (especially Excel, Access, and Word) is required.
Communication: Strong ability to communicate effectively, both orally and in writing, using tact and courtesy.
Administrative Knowledge: Familiarity with clerical procedures, file maintenance, and correct grammar/punctuation.
Military Familiarity: Knowledge of Air Force terminology and programs is preferred.
RequirementsMust pass a background check to gain network access.Must complete mandatory Operational Security (OPSEC) training within 30 days of hire.Must comply with all base-specific regulations, including vehicle registration and safety protocols.
$36 - $36 an hour
Compensation details: 36-36 Hourly Wage

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