For 90 years, Berkheimer Tax Innovations has supported communities across Pennsylvania through reliable tax collection and related services. Serving more than 2,600 clients statewide, we’re proud to be the state’s largest tax collector.
We are currently seeking Customer Support Clerks to join our team in our Bangor, PA office. This is a great opportunity for detail-oriented individuals to start and grow their careers with paid training, hands-on support, and ongoing learning.
WHAT YOU'LL DO:
As a Customer Support Clerk, you will serve as a point of contact for taxpayers by addressing questions, providing account assistance, and verifying that accounts remain accurate and in good standing.
- Answer taxpayer inquiries in person & over the phone
- Research, maintain, & update tax accounts based on information provided
- Process tax forms/mail & post payments to proper accounts
- Complete all tasks in a timely manner while meeting company standards
- Additional duties may be assigned
SCHEDULE + LOCATION:
- Start date: February 16th, 2026
- Full-time schedule: Monday - Friday, 8:00 am - 4:00 pm
- On-site in our Bangor, PA office
- Once released from initial training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY + BENEFITS:
- Pay Rate: $ 14.00/hour + monthly incentive opportunities!
- Medical, Dental, Vision & Life Insurance
- Paid Holidays, Vacation, Sick, and Personal Time
- Wellness Program including physical, emotional, and financial wellness
- 401(k) with Profit Sharing
- Employee Assistance Program
- Voluntary Benefit Plans
- FSA & HSA Options
- Travel Insurance
- Business casual work environment
Compensation details: 14-14 Hourly Wage

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