Description:
About the job
About HouseMax Funding
HouseMax Funding is a leading hard money lender specializing in real estate investment financing. Headquartered in Austin, Texas, we’ve built a reputation for flexibility, speed, and exceptional customer service. Since our inception, we’ve funded over $2 billion across more than 5,000 loans, making us one of the largest operators in the industry.
Our mission is simple: empower real estate investors with innovative lending solutions. We prioritize long-term relationships with borrowers and loan buyers, offering tailored products that meet diverse needs. At HouseMax Funding, you’ll join a dynamic team committed to excellence, collaboration, and growth in a fast-paced environment.
Position Overview
HouseMax Funding is seeking a detail-oriented and proactive Senior Loan Processor to join our team. The ideal candidate will process a variety of real estate loan products, set up files for underwriting, coordinate loans through the processing stage, and engage borrowers to ensure a smooth and satisfying experience.
Key Responsibilities
Process Multiple Loan Products:
- Handle all aspects of processing for HouseMax Funding’s loan products, including DSCR and Bridge (Fix & Flip, Ground-Up Construction). Average file load of 20 to 25 each month
File Setup for Underwriting:
- Collect, review, and organize borrower documentation; set up complete loan files for underwriting review with a goal of minimizing post UW conditions.
Coordinate Loan Processing:
- Oversee and facilitate the movement of loans through the processing stage by working closely with loan originators, underwriters, title agents, insurance agents, and other stakeholders to ensure timely and accurate completion.
Borrower Engagement:
- Daily proactive communication with borrowers via phone, email, and text to request documentation, provide updates, and answer questions.
Increase Borrower Satisfaction:
- Deliver outstanding customer service, resolve issues quickly, and ensure borrowers have a positive experience throughout the loan process.
Compliance & Accuracy:
- Ensure all files and documentation meet regulatory and company standards.
- System Management:
- Input and update loan data in LOS (Lendingwise) operating systems along with other 3rd party systems including background reports, appraisal/valuations, flood certifications, Plaid banking software.
Why Join HouseMax Funding?
- Grow our newest operations branch in San Diego!
- Work with a dynamic team and a diverse portfolio of loan products.
- Opportunity to make a direct impact on borrower experience and company success.
- Competitive compensation with a base salary range of $70,000 -$80,000 and a tiered per file bonus that is uncapped.
- Full benefits including 401k.
Requirements:
Qualifications
- 8+ years of loan processing experience (real estate or private lending preferred).
- Familiarity with a variety of loan products (DSCR and Bridge loans)
- Strong organizational and multitasking skills.
- Excellent verbal and written communication abilities.
- Customer service mindset with a focus on borrower satisfaction.
- Proficiency with loan origination and processing systems.
- Attention to detail and commitment to compliance.
- US Work Authorization required.
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