Metropolitan Pediatric Dental Associates - North OaksJoin Our Team as a Patient Care Coordinator!We’re excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:Greet patients and families warmly upon arrivalCheck in and check out patientsProvide child-friendly and family-oriented customer serviceAnswer phone calls and respond to inquiries about services, appointments, and billingSchedule, reschedule, and confirm appointments (via phone, email, or text)Manage daily appointment calendar to optimize flow for pediatric patientsHandle emergency or walk-in appointments efficientlyVerify dental insurance eligibility and coverage for pediatric servicesCollect and process co-pays and paymentsPrepare and submit insurance claimsFollow up on unpaid claims and balancesExplain treatment costs and insurance coverage to parents/guardiansFollow HIPAA regulations and protect patient privacyMaintain communication with the dental team about patient needs or changes in scheduleCoordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
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