Founded in 1946, Duncan-Parnell is a leading supplier of high-quality signs and graphics for design firms, retail establishments, architects, construction companies, home builders, developers, and many other clients across the Southeast. We specialize in providing signs and graphics and a range of services to help make our customers’ projects successful.
Duncan-Parnell is looking for a Print Production Associate to join our Signs & Graphics team in North Charleston, SC. This role is a critical position supporting both operations and customers in our Signs & Graphics division. The ideal candidate possesses print production experience, is detail-oriented, and has the capacity to manage multiple tasks in a fast-paced team setting.
Job Summary
The Print Production Associate is responsible for traditional reprographic services that include printing and binding construction documents, maintaining our online plan room, reproducing digital and physical copies of documents, and providing stellar customer service for company customers regularly via emails, phone calls and in person.
Essential Duties:
Operate and maintain large and small format copiers, printers, and scannersMonitor email regularly for customer orders, online uploads, and company information Create orders and quotes for customers when requestedAnswer incoming calls to the departmentProvide timely and accurate information about customer’s order status, pricing, quotes, jobs kept on file, jobs on the DP Plan Room and other general questionsLearn and use computer programs (HP Smartstream, Adobe Acrobat, Microsoft Office Suite, P21)Maintain and update online file storageScan and email filesSet up, process, number, monitor and maintain online jobs for the company plan roomSet up drawings to make printable by using scaling, cropping and other necessary adjustmentsSet up, print, and bind spec books Laminate small format mediaMonitor department supplies and notify manager when supply orders need to be placedAssist walk-in customers when neededGeneral billing, quoting and payment processingAssist other departments such as Customer Service and Shipping/Receiving as neededAdditional duties as assigned
Requirements
- High school graduate or equivalent
- Possess professional, positive, and efficient attitude to serve customers and help co-workers
- Proficient in basic computer skills
- Print production experience a plus
- Always strive to adhere to Duncan-Parnell’s Mission Statement
Competencies
- Strong work ethic
- Organized and detail-oriented – able to multi-task and simultaneously work on multiple projects
- Excellent verbal and written communication skills
- Meticulous attention to detail and accuracy
- Self-Motivation - Must be able to work independently and execute complete assignment in time sensitive manner
- Must be able to perform and maintain productivity at both fast and slow-paced levels
- Ability to lift 50 or more pounds and stand for 8 hours
- Team Player
Benefits
Medical, dental, vision, life, and long-term disability insurance availableMedical and dependent care FSA or HSA401(k) Retirement PlanPTO and HolidaysPaid Parental Leave
The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities
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