Description:
Experienced Automotive Service Advisor/Consultant
Join an Extraordinary Team at Harry Brown’s!
Are you a driven, customer-focused professional who thrives in a fast-paced, team-oriented environment? Harry Brown’s is looking for an Experienced Automotive Service Advisor/Consultant who brings passion, professionalism, and a commitment to delivering exceptional service every day. If you’re ready to take your career to the next level with a respected, family-owned dealership, we want to meet you.
What You’ll Do
As a key member of our service team, you will help create an unforgettable customer experience by guiding guests through their service needs with confidence and care. Your responsibilities will include:
- Warmly greeting customers and helping them feel welcome and supported.
- Listening carefully to customer concerns and offering knowledgeable recommendations.
- Scheduling service appointments and keeping customers informed throughout the repair process.
- Preparing accurate, transparent service and repair estimates.
- Ensuring every service is completed to the highest standard and to the customer’s satisfaction.
- Maintaining an organized, professional workspace.
- Staying current on automotive technologies and industry trends.
- Providing outstanding support to the reconditioning department, service director, and service/parts teams.
- Communicating clearly and effectively across departments.
Compensation
Competitive Earnings: $50,000 – $100,000+
Includes base salary plus bonuses based on performance and customer satisfaction.
Call Greg at 651-755-3151 for a confidential interview today!
Requirements:
What You Bring
We’re looking for someone who is energetic, solutions-driven, and ready to be a positive force in our service department. Ideal candidates will have:
- Minimum 2 years of customer service experience (dealership experience preferred).
- Strong knowledge of automotive services and repair processes.
- Excellent communication and teamwork abilities.
- The ability to thrive in a fast-paced environment.
- Experience handling multi-line phone systems.
- Exceptional organizational and time-management skills.
- A calm, customer-first approach—even under pressure.
- Ability to use multiple computer programs efficiently and simultaneously.
- High school diploma or equivalent.
- A valid Minnesota driver’s license meeting insurability standards.
- We invest in our people because we know our employees are the fuel that drives our success. Harry Brown’s offers a robust benefits package, including:
- Full suite of insurance options: Medical, Telehealth, Dental, Vision, Life, Voluntary Life, Accident, Critical Illness, and Legal Protection
- Paid Vacation & Sick Time
- 6 Paid Holidays
- Short- and Long-Term Disability Insurance
- 401(k) with company match
- Health Savings Account (HSA) & Dependent Care FSA
- Company events and small-team outings that make work more fun and more connected
About Harry Brown’s
Family-owned and operated since 1968, Harry Brown’s is one of southeastern Minnesota’s largest and most trusted multi-line dealerships. With sales, leasing, financing, service, accessories, Faribault Tire & Express Service, and ABRA Auto Body & Glass, we truly are a one-stop destination for automotive needs.
At Harry Brown’s:
- We help families live better lives.
- We work as a team—humble, hungry, and committed to success.
- We lead with emotional intelligence and authenticity.
- We value our reputation, knowing that every action matters.
- We always strive to go the EXTRA mile—for our customers and for each other.
Ready to Fuel Your Future?
If you want to be part of an extraordinary, supportive, and growth-minded team, apply today. Your next great opportunity is waiting at Harry Brown’s!
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