About Southwest Equity Partners
Since 2006, Southwest Equity Partners has been connecting tenants with multi-family and commercial properties throughout San Diego, California. Each and every day, we exceed both our resident's and client's expectations by embodying our mission statement and living our core values.
Southwest Equity Partners prides ourselves on building long-term relationships with a people-first attitude. We are committed to delivering an exceptional rental experience for our tenants and giving our investment property owners peace of mind when it comes to the management of their investments.
POSITION PURPOSE
The Regional Property Manager is the primary active leader for a specific group of communities managed by our Company. The Regional Property Manager oversees a designated portion of the Southwest Equity Partners multifamily property portfolio throughout the San Diego County region
This position provides oversight to the entire property operations group (onsite staff, maintenance, vendors and residents) associated with their designated portfolio. The RPM works in tandem with the Client Services/Asset Management group to provide consistency and oversight for financial, capital expenditure and budgetary matters. The Property Manager will have direct oversight of all properties and duties associated with them, in addition to assisting the Director of Property Management and the President with various operational projects and other job duties as required.
RESPONSIBILITIES
- Operations - Ensuring the smooth running of each community in partnership with each stakeholder.
- Managing all operations including maintenance, capital improvements, lease administration, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Coordination with ownership, asset managers or vendors for any special community-related projects.
- Hiring and training (in tandem with the Director of Operations) for all open positions in the group.
- Supervise day-to-day operations of all staff, ensuring that all policies and procedures are being followed.
- Customer service - Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability.
- Marketing - Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Assist the Director of Client Services & Asset Management with aspects of overall community budget and finances
- Maintain positive relations with all community vendors.
- Perform any other related duties as required or assigned.
- Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
ACCOUNTABILITY
- Effective communication and customer service skills
- Work involves highly confidential and sensitive information; sound judgement and discretion is imperative
- Work in tandem with the Director of Client Services for financial and asset-related projects
QUALIFICATIONS REQUIRED
- Strong interpersonal skills and the ability to work under time constraints
- Strong project management, analytical and research skills with a demonstrated ability to manage projects from inception through completion
- High school diploma required, Bachelor's degree preferred
- 5+ years of on-site property management experience; multi-site experience a plus.
- Excellent oral and written communication skills
- Experience in supervisory role and managing staff
- Experience in writing and maintaining budgets
- Proficient in Appfolio property management software or other similar property management software
- General office, bookkeeping and sales skills
- Computer literate, including Microsoft Office Suite
- Must be detail oriented and able to focus with frequent interruptions
- Maintains confidence and protects operations of business by keep information confidential
- Ability to operate in an open work area with moderate everyday noise
- Ability to work from multiple locations
- Ability to perform other duties as required
- Property Manager / Real Estate License required within two years of start of position
SPECIFIC REQUIREMENTS
- Physical Demands:
- The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
- Attendance/Travel:
- This position is full-time and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
COMPENSATION
- Annual Salaried position; $80,000-$86,000, paid bi-monthly
- Health insurance coverage
- 100% of employee is covered by the company for Health.
- 0% of any dependents is covered by the company for Health.
- Dental and Vision options are available.
- Eligibility commences after 60 days of employment
- More information for coverage may be found on Rippling HR upon onboarding.
- Annual performance bonus eligible
- 401(k) program with company matching annually; eligibility dependent on current plan provider (detailed benefits information to be provided upon commencement of employment)
- Property Management Referral Commissions Program
- Subject to separate, written agreement available at on-boarding
- PTO Policy: Vacation is earned by the eligible employee each week and in the following hourly, or fraction thereof, amounts:
- First year: employee will be granted a block of 40 hours of vacation (5 business days) commencing upon completion of eligibility period
- At a rate of 1.53 hours per workweek, from their second-year anniversary to their fifth anniversary (equivalent to approximately 80 hours or 10 days per anniversary year).
- At a rate of 2.46 hours per workweek, from their fifth anniversary (equivalent to 128 hours or 16 days per anniversary year).
WORK SCHEDULE
- Start Date:TBD
- Hours: Monday – Friday 8:30am to 5:30pm
- Nights/Weekends/Additional Hours as required and directed by supervisor.
- Location: In-Person, Office (Travel Required within San Diego Region 35% of the time)
- In Person Location: Solana Beach, California (subject to change)
- Hybrid Work Options: one weekday per week is offered as a fully remote workday. Schedule subject to business demand.
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