Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabinsin Mount Vernon, WA
Job Purpose:
The Lodgekeeper’s responsibilities include washing and folding laundry.
Answering guest messages, delivering items to cabins when requested. Occasionally, checking guests into cabins. Troubleshooting problems with guests.
To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills.
Lodgekeeper Responsibilities:
- Sorting, washing, and drying textile items.
- Removing stains from items using the appropriate procedures.
- Prepare for the following day’s shift by packing linen bags,
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
Lodgekeeper Requirements:
- High school diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work shifts from 6 PM to 11 PM.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading abilities are often used when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule, including nights, weekends, and/or holidays
Amazing Benefits At A Glance:
- $18 an hour starting.
- Holiday pay includes New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
- Sick time accrued at 1 hour for every 30 hours worked.
- Employee Assistance Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- Employee assistance.
- 401k with up to a 5% company after 6 months.
- Medical, dental, and vision insurance available for full-time employees and their families;
- Short-term and Long-term Disability Insurance, Supplemental Life Insurance, and Flexible Savings Account Retirement:
- Vacation Time - 80 hours on your first 3 years of service. Full-time only
- Career Growth Opportunities/ Manager Training Program.
- Reduced Room Rates throughout the portfolio
- Cell phone allowance.
- Access to our Talent team to help you reach your career goals.
Compensation details: 18 Hourly Wage
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