Position: Program Director, Queens Supportive Apartment (QSA)
Function: Responsible for overall program operations and services.
Reports to: Senior Director for Residential Programs
Tasks:
- Ensures delivery of program services according to agency policies and procedures.
- Ensures compliance with applicable city, state, and federal regulations.
- Responsible for the recruitment, hiring, and supervision of all program staff.
- Ensures initial and continuing staff training, develops and oversees staffing schedule.
- Responsible for admission and discharge of clients.
- Responsible for coordinating/delivering safety and health programs to clients and staff.
- Promotes peer to peer services.
- Promotes other evidence-based practices including integrated & coordinated care, wellness self-management, integrated dual diagnosis treatment and medication review.
- Reviews and oversees standardized health screening tools
- Reviews and schedules case/utilization reviews, service/support plans, plan reviews.
- Supervises case managers in their service/support planning and in collateral contacts with providers of medical and psychiatric care.
- Reviews charting to ensure compliance with applicable city, state, and federal documentation requirements.
- Facilitates weekly clinical meeting.
- Oversees client committee activities, development of community resources, liaison with collateral providers.
- Ensures regular inspection and maintenance of all apartments.
- Works with landlords and realtors to identify prospective new apartments.
- Ensures timely submission of monthly reports as required.
- Monitors rent arrears monthly and develops collections strategies with staff and supervisor.
- Reviews employee timesheets, monitors hours and vacation.
- Member of the Case Record Review Committee.
- Serves as a “Qualified Mental Health Staff Person”.
- Recommends measures to evaluate and improve the quality of program services.
- Is on-call for emergencies.
- Duties as assigned by supervisor.
Compensation details: 88513-94223 Yearly Salary
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