We are looking for an energetic and professional food runner to join our vibrant restaurant. Assists both Front-of-the-House and Back-of-the-House staff by delivering food items to guests' tables in a timely manner.
As a food runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience. The ideal candidate will be friendly, professional, and demonstrate excellent communication skills
Essential Duties and Responsibilities
- Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests
- Serves as food quality inspector to ensure final product preparations align with company standards before delivering items to guests
- Delivers food items in a timely manner to ensure optimum food temperature when it reaches the guests
- Greets guests when approaching the table and matches food items with the correct guests
- Communicates any relevant messages to servers and/or bartenders regarding guests' requests/needs
- Sets up and breaks down work station in accordance with department procedures and standards
- Maintains adequate par levels of condiments, garnishes, and other related items. Preps condiments as needed Ensures work station is organized and clean at all times
- Completes all opening, running, and closing duties as assigned
- Complies with uniform standards
- Must be at least 16 years of age upon date of hire
Customer Service:
- Provides exceptional customer service to each guest on every occasion in order to achieve customer satisfaction.
- Looks for opportunities to exceed customer expectations and offers assistance accordingly.
- Displays genuine hospitality and courteousness on a consistent basis.
Physical Requirements:
- Ability to be on your feet and alert for extended periods of time
- Ability to lift up to 50 lbs. as needed
- Continuous use of hands and arms
- Continuous bending, reaching, and twisting
- Maintains strong personal image and uniform standards
WHY WORK FOR AN ETHOS HOSPITALITY COMPANY?
Ethos Hospitality Brands are independently owned businesses with the belief that a culture of love makes us better. We value our teammates for their relentless drive, focus, passion, and humility, and we know that our radical candor is what fuels our strength and innovation as individuals and a team.
Our values stand for something, and we own them every day:
Love and serve each other and our guests
Do what it takes: It is not enough to do your best; you must do what is necessary
Culture over strategy
Leave it better than you found it
Virtues/Be: Loving, Disciplined, Competitive, Loyal, Consistent, Persistent
We hire and retire by these values. Ours is a culture of accountability and feedback-from all perspectives. Leaders, managers, and teammates alike are given and expected to give respectful feedback with the intent of making us better.
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