Join our award-winning team!
Guided by our mission, Good Samaritan honors what matters most to each person and family served. Our mission extends to our team members, and we listen to what matters to you.
Driven by our employees, the Good Sam culture consists of a diverse workforce full of passionate team members. The work we do can bring a significant sense of purpose, and we also encourage the pursuit of personal goals.
Fueled by clinical excellence, we provide you with the resources and leadership to thrive in your role. Our comprehensive education program provides instruction and hands-on experience to enhance your knowledge base and improve your job skills.
Find your sense of purpose here at Good Sam where everyone has the opportunity to do meaningful work and be recognized for their efforts.
Because Good Sam knows that every moment of the journey matters.
About the role
- This role coordinates patient intake, verifies insurance eligibility, ensures compliance with regulatory requirements, and maintains accurate and up-to-date medical records. The position requires excellent communication, organizational skills, and knowledge of healthcare documentation standards.
What you'll do
- Receive, process, and document all referrals from physicians, hospitals, and other referral sources.
- Obtain necessary demographic, clinical, and insurance information for new admissions.
- Verify insurance coverage, eligibility, and authorization requirements prior to admission.
- Communicate with patients and families regarding services, care plans, and required documentation.
- Schedule start-of-care visits with clinical staff and ensure timely initiation of services.
- Create and maintain electronic medical records in compliance with HIPAA and agency policies.
- Collect and organize all physician orders, clinical notes, and supporting documents.
- Review records for accuracy and completeness; follow up with clinicians or providers for missing information.
- Ensure timely filing, indexing, and archiving of records for regulatory compliance.
Qualifications
- High school diploma or GED required; Associate's degree in healthcare administration or related field preferred.
- 1–3 years of experience in home health, hospice, or healthcare intake/medical records management.
- Knowledge of medical terminology, insurance verification, and HIPAA regulations.
- Proficiency with EMR/EHR systems and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
PIdf8216708e72-37437-38616066
