Analyst - Division Support
POSITION DESCRIPTION:
The Analyst – Division Support provides detailed financial analysis, payroll reconciliation, data-driven support and project management within the Hospital Medicine Division across multiple hospitals within Michigan; accumulates necessary data to administer the compensation model, including analysis of the results. This position will work with large volumes of data, often from different sources, and provides in-depth analysis in support of the Hospital Medicine Division and IHA projects and goals.
ESSENTIAL JOB FUNCTIONS:
- Conducts and assists in managing multiple projects and assignments simultaneously within the Hospital Medicine Division.
- Provides operational and project management support for Division through report preparation, analysis and support of assigned projects. Provides guidance for analytic and data analysis to support projects.
- Manages communications. (Manages relationships and expectations throughout the project.)
- Confirms work in process and final product through informal and formal reviews and approvals.
- Analyzes, prepares and presents graphical representations relating to project status and interprets findings.
- Updates project plans on regular basis.
- Participates in the planning and activation of new projects including organizational impact, performance tracking, resource needs and goal development.
- Effectively manages meetings, agendas, outcomes, follow-ups and minutes processes.
- Proactively identifies and raises issues; makes recommendations.
- Provides guidance for analytic and data analysis to support projects.
- Manages division projects including performance monitoring and required reporting for the project(s).
- Regularly updates leadership on project status and barriers.
- Responsible for the accurate preparation and analysis of the monthly Hospital Medicine
Shift Reconciliation, Annual Quality and Quarterly Productivity Payments; accumulates all necessary FTE data required by the compensation model and for thorough analysis of the results. This role will validate payroll reports against physician schedules to ensure proper payment calculations.
- Leads in the development of the physician schedules for multiple hospital locations and specialties ensuring scheduled shifts align with contracted amounts.
- Preparation of individual provider productivity reports.
- Performs physician payroll audits to ensure FTE, allocations and tenure align with the program’s compensation model.
- Responds to provider or office leadership questions regarding quarterly physician compensation results; researches questions or issues regarding compensation calculations or determination of compensation amount; communicates back with responses to questions in a timely manner.
- Utilizes technical expertise in data mining and extraction using a variety of software tools; performs complex analysis of information obtained.
- Gathers and researches requested data, analyzes, models and prepares reports as requested by Division Leadership to support effective practice decisions on office staffing levels, productivity and goal obtainment.
- Proactively identifies and raises issues; makes recommendations.
- Performs other duties, as assigned.
ORGANIZATIONAL EXPECTATIONS:
- Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health Medical Group.
- Must be able to work effectively as a member of the Hospital Medicine team.
- Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
- Successfully completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of Conduct.
- Maintains knowledge of and complies with Trinity Health Medical Group standards, policies and procedures.
- Maintains general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment, computer and manual systems.
- Maintains strict confidentiality in compliance with Trinity Health Medical Group and HIPAA guidelines.
- Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
- Uses resources efficiently.
- If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.
MEASURED BY:
Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor’s degree in Healthcare Administration, Accounting, Finance or related field. Equivalent combination of Associate’s Degree and experience will be considered.
CREDENTIALS/LICENSURE:None
MINIMUM EXPERIENCE: Previous experience working to provide high level support in an administrative or executive level healthcare environment. Previous experience working with Project Management applications and presenting complex analyses. Technical writing experience required. Experience working in a matrix-managed organization.
POSITION REQUIREMENTS (ABILITIES & SKILLS):
- Ability to perform mathematical calculations, often with a moderate to high level of complexity, during the course of performing basic job duties.
- Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, payroll and accounting systems, email, e-learning, intranet, Microsoft Word and Excel and computer navigation. Ability to use other software as required while performing the essential functions of the job.
- Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtually.
- Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.
- Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, vendors, external customers and others, as necessary.
- Ability to cross-train to achieve smooth flow of all operations.
- Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
- Ability to exercise sound judgment and problem-solving skills, specifically as it relates to resolving issues regarding physician compensation calculations.
- Ability to handle payroll, accounting and organizational information in a confidential manner.
- Ability to drive to other office/practice sites and meeting and training locations.
- Successful completion of IHA competency-based program within introductory and training period.
MINIMUM PHYSICAL EXPECTATIONS:
- Physical activity that often requires keyboarding and phone work.
- Physical activity that often requires extensive time working on a computer and sitting.
- Physical activity that sometimes requires walking, standing, bending, stooping, reaching, climbing, kneeling and/or twisting.
- Physical activity that sometimes requires lifting, pushing and/or pulling over 20 lbs.
- Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
- Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
- Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.
MINIMUM ENVIRONMENTAL EXPECTATIONS:
This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.
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