Harry Potter: The Exhibition is a touring experience that delights fans worldwide with authentic film props, exclusive behind-the-scenes looks, and fun interactive surprises. Feel the nostalgia and the magic while celebrating some of your favorite moments from the Harry Potter series.
POSITION SCOPE: Personnel supervision, proactive in-store planning skills, sales, customer service, training, loss prevention and online sales processing.
ESSENTIAL DUTIES:
- Assist the General Manager – Retail Store with daily supervision, training and managing of all personnel aspects of the retail operation.
- Maintain all company operational standards including 100% adherence to the Checklist System.
- Assist with scheduling, payroll expenditures and compliance with budgeted numbers.
- Assist additional revenue operations – Photo operations, Vending operations, etc.
- Ensures store's merchandising standards are always maintained.
- Processes receiving/shipments, damages and transfers, etc. in a timely manner and per company standards.
- Assists with new hires and training.
- Responsible for maintaining controllable costs.
- Always ensures world class customer service standards (i.e., 100% customer greeting, suggestive selling, etc.).
- Is a leader and authority on product knowledge.
- Any other duties consistent with this job description as may be “reasonably” requested by management.
PREREQUISITE KNOWLEDGE, SKILLS AND ABILITIES:
- 3-5 years as an Assistant Store Manager or Store Manager preferred .
- Self-motivated leadership.
- Strong communication skills.
- Excellent customer service.
- Organized and punctual.
- Adept selling skills.
- Capable operations of basic POS and software programs.
PHYSICAL AND MENTAL REQUIREMENTS:
- Ability to function in high-pressure situations.
- Manual dexterity to operate a computer.
- Correctable vision and hearing.
- Excellent interpersonal skills.
- Clear, easy to understand oral communication ability.
- Ability to lift 50 pounds occasionally for the purposes of moving equipment on and off shelves.
- Ability to stand and walk for prolonged periods.
- Ability to sit for long periods.
- Capability to read, write, and understand English.
- Skilled in the use computer and office equipment
- Proficient in activities requiring manual dexterity of both hands.
- Primarily an onsite position.
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related duties as assigned by immediate supervisor and other management as required. Imagine Exhibitions Inc. reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.
The pay range for this role is:23 - 23 USD per hour(HPX Dallas)
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