Why BrightStar Care?
At BrightStar Care,we help people of every age live safely and happily at home. Our award‑winning caregivers deliver compassionate, personalized support—and our office team fuels that mission with innovation, purpose, and heart. Join us and turn your relationship‑building talent into meaningful growth for clients, caregivers, and your career.
Member Support Specialist Responsibilities:
- Respond to member inquiries via phone, email, and chat
- Assist members with account management and troubleshooting
- Provide product information and support to ensure member satisfaction
- Document and track member interactions in the CRM system
- Collaborate with other team members to resolve complex issues
Member Support Specialist Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Previous customer service experience preferred
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing top-notch customer support and enjoy working in a collaborative team environment, we want to hear from you!
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
The pay range for this role is:24 - 27 USD per hour(Remote (Chicago, Illinois, US))
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