Description:
United Way for Greater AustinSenior Operations CoordinatorDepartment: Systems and OperationsRegular, Full-time, Non-exempt
Who we are:
United Way for Greater Austin brings our community together to break economic barriers and build opportunity for all. We break the cycle of economic hardships for families and individuals, striving to create a vibrant, thriving community. Recognizing the urgency of addressing economic challenges, we focus on increasing the availability of high-quality early care and education and access to pivotal resources to address financial barriers in Central Texas. Our united front includes dedicated donors, volunteers, corporate and civic partners, staff, and a connected network of neighbors. Together, we leverage data, community alliances, services, and public engagement to transform Central Texas, responding to urgent needs with lasting, impactful solutions.
Who we want:
The Senior Operations Coordinator plays a critical role in ensuring the smooth and efficient functioning of day-to-day activities across the organization. This position oversees key operational areas including facility management, vendor coordination, asset tracking, and records systems. Working closely with the Vice President of Systems and Operations, the role contributes to budget tracking, emergency preparedness, and cross-departmental projects, helping to ensure operational consistency and excellence.
This position does require you to be in office the majority of the week.
Who you are:
- Collaborates: You work cooperatively with all departments across the organization to achieve shared objectives and represent their interests while being fair to others and their area. You partner with others to get work done and credit others for their contributions and accomplishments — you garner the trust and support of others.
- Drives results: You focus on achieving results and consistently push through challenges to meet objectives. You have a proven track record of exceeding goals and take pride in motivating others.
- Interpersonal savvy: You relate comfortably with people across levels, functions, cultures, and geography and act diplomatically and tactfully. You build a rapport in an open, friendly, and accepting way and develop constructive relationships with people similar and different to yourself.
- Action oriented: You take initiative and act decisively when faced with challenges, without overplanning. You actively seek out new opportunities and approach every situation with a positive attitude. You're not afraid to step up and tackle difficult situations.
- Being resilient: You are confident under pressure and maintain a positive attitude despite adversity. You manage crises effectively, bounce back from setbacks, and grow from your hardships and negative experiences.
- Instills trust: You follow through on your commitments and maintain confidentiality, lead by example, and consistently align your actions with your words.
What you'll do:
- Coordinate and oversee daily operational workflows, ensuring seamless execution of core services such as mail processing, room reservations, and administrative logistics.
- Oversee vendor relationships, facility maintenance schedules, and building security coordination in collaboration with internal stakeholders.
- Coordinate and oversee space planning efforts and office relocations, ensuring minimal disruption to business operations.
- Maintain and monitor the UWATX asset inventory lifecycle, including procurement, tracking, and disposal, aligned with organizational policies.
- Facilitate cross-functional operational projects, ensuring alignment with organizational goals and timelines.
- Assist the VP of Systems and Operations to develop, oversee, and report on departmental budgets.
- Serve as the primary point of contact for building management and security personnel
- Coordinate and oversee emergency response planning and training, ensuring readiness and compliance
- Support the development and implementation of operational strategies, policies, and procedures to enhance departmental efficiency.
- Oversee records management systems including offsite storage solutions
- Analyze operational systems and processes and recommend improvements to enhance efficiency, scalability, and cost-effectiveness.
What you'll bring:
- 3+ years of progressive experience in operations management
- Strong project management skills and experience with vendor management
- Excellent problem-solving abilities and attention to detail
- Proficient in Microsoft Office and operations management software
What you'll receive:
- Dynamic and rewarding work environment
- Competitive Compensation
- Employer 403(b) Matching
- Employer-Sponsored Health Insurance (for employees)
- Dental Insurance
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Generous Paid Time Off (PTO)
- Paid Parental Leave
- FMLA
- Employee Assistance Program (EAP)
This position is located in Austin, Texas, and reports directly to the VP of Systems and Operations
Notice: The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Management has the right to assign or reassign duties and responsibilities at any time. United Way for Greater Austin is an “at-will” employer.
Requirements:
Compensation details: 26.5-26.5 Hourly Wage
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