About the Role
Downtown Skyport is seeking a motivated and safety-conscious Ramp Agent to join our team in Manhattan. This role is critical to ensuring the safe, efficient, and customer-focused operation of our heliport. Ramp Agents support daily flight operations by assisting passengers, handling baggage and cargo, fueling aircraft, and maintaining a secure, well-organized facility.
Key Responsibilities
- Ramp Safety: Escort passengers to and from aircraft, ensuring compliance with safety protocols in all weather conditions.
- Aircraft Fueling & Support: Fuel aircraft accurately, maintain detailed fuel records, and follow all operational procedures.
- Baggage & Cargo Handling: Safely load, unload, and secure baggage and cargo between aircraft and passenger vehicles.
- Customer Service: Provide professional, courteous service to flight departments, VIP clients, and helicopter tour passengers.
- Equipment Operation: Operate ground support equipment, including baggage carts, fuel systems, and heliport lighting systems.
- Facility Safety & Housekeeping: Perform routine safety inspections, maintain a clean and orderly environment, and ensure adherence to all safety standards.
Qualifications & Requirements
- Education: High school diploma or GED required.
- Age: Must be at least 18 years old.
- Driver's License: Valid state-issued driver's license required.
- Physical Requirements: Ability to lift up to 50 lbs. and perform frequent walking, bending, stooping, and climbing in varied weather conditions.
- Certifications: FDNY Certificates of Fitness (F03 & P15) required—training provided if not already held.
- Professionalism: Strong interpersonal and customer service skills, with the ability to interact confidently with high-profile clients.
Compensation & Benefits
- Pay Rate: $18 – $22 per hour, based on experience.
- Schedule: Full-time, minimum 40 hours per week.
- Location: On-site at Downtown Skyport, 6 East River Piers, Manhattan, NY. Free parking available.
Benefits:
- 12 PTO days and 12 paid sick days annually
- Health, dental, and vision insurance
- Overtime pay eligibility
The pay range for this role is:18 - 22 USD per hour(Manhattan, New York)
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