About Helping Hands Reentry Outreach Centers
The Mission of Helping Hands is to provide HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.
Our programs are Trauma-Informed, Data-Driven, and Person-Centered.
We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.
Position Summary
- Monitor shelter activities to ensure the safety of participants.
- Complete shelter intakes, reentry interviews, and after-hours referrals.
- Manage timely bunk assignments, dorm inspections, and property storage.
- Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
- Good written and verbal communication skills.
- Maintain accurate logs, shift reports, and participant records, both manually and using a web-based program.
- Perform urinalysis and breathalyzer testing of participants as needed.
- Attend agency and program staff meetings.
- Facilitate problem-solving and provide crisis intervention services to participants as necessary.
- The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.
- Basic knowledge of Micrsoft applications such as Word, Excel, Teams and Outlook
- Experience working with homeless/low-income population helpful.
- Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
- Full-time, benefit eligible, $18.90 per hour
Preferred Qualifications
- Direct/Lived Experience with homelessness, chemical dependency, domestic violence, sexual assault and/or low-income populations.
- Knowledge of trauma-informed care and de-escalation practices.
Physical/Mental Requirements
The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.
- Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
- Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise levels and exposure to scents.
- Frequently required to sit/stand at a computer or in a stationary position.
- Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
- Frequently required to move about within the facility for meetings (up to 5-10 miles per day), lift/move heavy and wieldy objects up and down stairs, utilize various office equipment in daily operations.
Helping Hands Reentry Outreach Centers is proud to be an Equal Opportunity Employer.
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