Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.
We are seeking a dedicated and compassionate Team Lead for our Intensive In Home program, located within our Administrative department. This full-time, hourly position is an excellent opportunity for a strong leader who is passionate about making a difference in the lives of individuals and families. As the Team Lead, you will oversee care delivery, provide guidance to team members, and ensure high-quality outcomes for our clients. Fluency in English is required for this role.
Essential Duties and Responsibilities:
- Supervise and support a team of service providers within the Intensive In Home program to ensure optimal client outcomes.
- Develop and implement care plans tailored to meet the needs of clients and ensure program compliance.
- Facilitate regular team meetings to foster communication, collaboration, and professional growth.
- Coordinate with other departments and external agencies to provide comprehensive care and services.
- Monitor program performance metrics and provide recommendations for continuous improvement.
- Ensure accurate completion of all administrative tasks, including documentation and reporting.
- Serve as a point of contact for resolving escalated issues, providing conflict resolution when necessary.
Qualifications
- Proven experience in a leadership role within a healthcare or social services environment.
- Strong understanding of Intensive In Home services and client care protocols.
- Excellent communication skills, with fluency in English being essential.
- Problem-solving and decision-making abilities to address issues effectively.
- Demonstrated ability to manage and motivate diverse teams.
- Familiarity with administrative and reporting requirements in a care setting.
- A genuine passion for making a positive impact in the lives of individuals and families.
PI2ba73aed9726-37437-38481373
