Southeastern Integrated Care believes wellness is best achieved in our community by ensuring individuals receive adequate access to quality, integrated behavioral health and medical care resources. Integrated care is an approach to healthcare that involves blending medical care and behavioral health care, with the goal of improving the overall health and well-being of an individual. Southeastern Integrated Care focuses specifically on linking care involving primary, mental health, and substance abuse treatment through a team of qualified, licensed clinical professionals. Our team of clinicians work with consumers to coordinate engagement in their care to ensure proper management of medical and psychosocial needs.
We are seeking a detail-oriented and efficient Data Entry and Verification Clerk to join our Customer Support team in a full-time, hourly role. This position requires exceptional attention to detail, organizational skills, and the ability to manage a high volume of data entry with accuracy. As a key contributor to the team, you will play a vital role in ensuring the integrity and reliability of customer data while supporting seamless operational workflows. Strong communication and proficiency in English are essential for this role.
Responsibilities
- Input customer and operational data into internal systems with a high degree of accuracy and timeliness.
- Conduct data verification processes to ensure all entered information is complete and correct.
- Review, update, and maintain customer records to ensure database accuracy.
- Resolve data discrepancies by communicating with relevant teams and stakeholders.
- Generate routine and ad-hoc reports to support Customer Support operations.
- Adhere to data security and confidentiality protocols at all times.
- Collaborate with team members to enhance overall data management processes.
Qualifications
- High school diploma or equivalent; additional certifications in data entry or administration are a plus.
- Proven experience in data entry, data management, or a similar administrative role.
- Excellent typing skills with a high level of accuracy and speed.
- Strong proficiency in English, with excellent written and verbal communication abilities.
- Familiarity with data entry software, CRM platforms, and Microsoft Office Suite.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Keen attention to detail and a strong commitment to ensuring data accuracy.
The pay range for this role is:70,000 - 85,000 USD per year(Remote (Atlanta, Georgia, US))
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