Tetherow Resort is hiring a Front of House Food & Beverage Leader
Why Tetherow?
At Tetherow Resort we have a unique opportunity for you to lead a talented and versatile team and take our F&B operations to a new level. As the Front of House (FOH) F&B Manager you will oversee all resort front-of-house outlet and banquet operations. We take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We invite you to explore a career with us and join in the fun!
Who you are…
You are an experienced F&B professional with a passion for creating an exceptional guest experience. You understand the varied dynamics and requirements of successfully managing food and beverage operations and have a proven track record as a collaborative and skilled people manager and leader.
- You have multi-year progressive leadership experience overseeing all aspects of F&B front-of-house operations; prior resort/hospitality specific experience strongly preferred
- Have a proven ability to successfully lead, inspire, develop and motivate diverse teams
- You are strategic, analytical and have solid business acumen
- Have budget development and management experience, understanding of accounting and cost control procedures, service standards, purchasing, inventory, compliance, safety and recordkeeping requirements
- Have unparallel flexibility, stellar organizational skills, creativity, detail orientation and follow-through
- You have been successful and thrive in a fast-paced environment
- Have exemplary communication and listening skills, excellent interpersonal abilities and conflict resolution skills
- Have a demonstrated ability to work well as a leader and a member of a team; ability to communicate effectively with all position levels within an organization
- Have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate
- Present a professional appearance and pleasant demeanor; you enjoy going above and beyond for your team and guests and you like to have fun while at work!
What you’ll do…
- Oversee daily front-of-house operations for banquets and six outlets, including fine dining, and workclosely with the Executive Chef to ensure the success of the entire resort F&B operations
- Set expectations, train and hold F&B FOH teams accountable for demonstrating desired service behaviors
- Establish challenging, realistic, and obtainable goals to guide FOH operations and performance
- Monitor the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
- Lead all front of house F&B team members, including hosts, servers, bartenders, supervisors and managers
- Regularly review and evaluate the degree of customer satisfaction in F&B, including banquet service; recommends new operating and marketing policies as necessary
- Facilitate the adequate scheduling and supervision of all F&B FOH team members, with optimal management coverage from opening to close of daily operations
- Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
- Respond to member/guest inquiries and effectively resolve any issues
- Oversee the recruitment, training, development and career progression of FOH F&B team members and manage retention efforts
- Represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
- Communicate clearly and develops strong working relationships with all team members working in food and beverage operations and throughout the property, contributing to a positive and cohesive working environment
Extra Perks!
- Medical, dental and vision insurance coverage for eligible employees
- 401(k) plan with Company match
- Bonus eligibility
- Paid time off
- Golf privileges
- Discounts at Tetherow restaurants & Golf Shop
- Work within minutes of downtown Bend in one of the most beautiful settings in Central Oregon!
What are you waiting for? Click here, apply and join the team: https://tetherow.com/careers/
PI95e54638e5d9-37437-38482277
