About Advanced Allergy and Asthma
The board-certified medical team at Advanced Allergy & Asthma is dedicated to providing the most cutting-edge treatments for acute and chronic allergies, asthma, and related conditions. The office in Ogden, Utah, is fully equipped with the latest technologies to diagnose and treat the many disruptive symptoms of allergies, asthma, eczema, and other chronic health issues.
Led by renowned allergy specialists, Vicki J. Lyons, MD, PC, and Timothy J. Sullivan, MD, the Advanced Allergy & Asthma team focuses on individual needs and makes the latest treatments available for patients of all ages.
Advanced Allergy and Asthma, PC an Ogden, Utah allergy and asthma clinic seeks a well qualified, experienced, responsible and highly energized Medical Practice Manager. This role focuses on the day to day operations of the clinic including operating areas such as; patient experience, team leadership, finance, vendor relations, provider support, policy and procedure administration, workflow management, and ensures compliance to name a few.
Job Summary
Responsible for managing the overall operations of the medical practice. Partners with a team of managers and consultants for specific focus areas such as clinical support, provider relations, billing, human resources, finance, and leadership.
- Team Management: Hiring, training, and supervising administrative and clinical staff, conducting performance evaluations, administering benefit plans and fostering a positive work environment and enhanced culture.
- Financial Management: Managing budgets, creating forecasts, tracking revenue and expenses, overseeing payroll, retirement plan administration, financial reporting as well as implementing strategies to improve profitability.
- Operational Efficiency: Optimizing patient flow and scheduling, managing supplies and equipment, and implementing efficient processes and procedures. Develops appropriate KPI's. Has a continual focus on process improvement and developing optimal outcomes.
- Patient Services: Ensuring excellent customer service, managing patient records accurately and confidentially, and improving patient satisfaction. Resolve patient concerns.
- Provider Support: Collaborates with physicians and physician extenders with a focus on clinical excellence, patient care and satisfaction, as well as developing a strong reputation for the practice as a clinic of choice for patients and referring providers.
- Compliance & Regulations: Ensuring the practice adheres to all state and federal healthcare regulations, including HIPAA, OSHA, Accrediting bodies, MIPS, MACRA, etc.
- Technology & Systems: Proficiently using and overseeing the implementation and use of EHR systems and other practice management software.
- Vendor Relations: Managing relationships with vendors and external partners.
- Business Development: Continues to develop a network of referring physicians, healthcare service providers, and other resources to aid in the growth of the practice.
- Strategic Planning: Developing business strategies, implementing new policies, and tracking performance metrics to drive growth and efficiency.
Minimum Qualifications
- Bachelor's Degree in Healthcare Administration or Business Administration with related healthcare field experience, or equivalent.
- Minimum of 5 years hands on experience as a Practice Manager in a medical clinic with strong preference given to those with allergy and asthma experience.
- Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, employees and patients.
- Ability to manage processes and lead people.
- Thinks critically. Possesses well developed analytical and problem-solving skills.
- Ability to manage multiple priorities. Proven ability to get things done.
- Excellent organization and time management skills
- Computer literacy and knowledge of relevant health care and administrative software including advanced proficiency in Google Suite tools
- Understanding of health and safety standards in the medical industry, ability to understand and displays a proficiency in medical terminology
Preferred Qualifications
- Ability to take ownership, develop expectations and ensure accountability
- Well developed leadership skills, influences and motivates others.
- Conveys a true understanding of culture and the ability to foster teams.
- Experience in or a strong familiarity of medical provider credentialing, Physician Maintenance of Certification requirements, association membership and requirements, continuing education requirements and more.
- Strong negotiation skills to work with vendors, insurance companies, and stakeholders.
- Experience analyzing operational and financial data to make informed decisions and identify areas for improvement.
- Experience setting short term and long-term goals. Able to develop and implement action plans, meet goals and objectives.
- Experienced operator, can manage change initiatives, and facilitates positive improvement.
Compensation and Benefits
- Competitive salary based on proven experience and ability
- Comprehensive benefits package, including insurance products, paid-time off, holidays and a 401(k) plan
- Professional growth opportunities
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