About myPlace Health
myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.
Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.
myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
About This Role
As our Home Care Scheduler, you’ll be more than the keeper of appointments, you’ll be the connector ensuring seniors receive the care, dignity, and support they deserve in the place they call home. This role is perfect for someone who is organized, compassionate, and thrives on keeping details in motion while making a real difference. If you’re ready to be the link that keeps care moving, we’d love to welcome you to our team and create brighter, healthier days for those who need it most.
What Does Success Look Like As a Home Care Scheduler?
- Coordinate with Care Partners: Manage ongoing home care and home health services with trusted external vendors.
- Own the Schedule: Book all home care and home health appointments in the EMR, making sure everything stays organized and up to date.
- Be the Go-To Contact: Serve as the main point of contact for vendors, building strong relationships and solving issues quickly.
- Ensure Timely Records: Track and receive home care and home health medical records promptly to keep participant charts complete.
- Support Participants: Complete appointment reminders so participants are prepared and supported.
- Collaborate for Seamless Care: Work closely with the Home Care Coordinator and interdisciplinary team to deliver coordinated care.
- Partner on Logistics: Team up with the Transportation Coordinator to ensure participants get where they need to go.
- Adapt and Contribute: Step in with other duties as needed to support the team and participants.
What Does An Ideal Candidate Look Like?
- Passion for Service: Demonstrated commitment to supporting high-risk seniors and frail older adults with compassion, patience, and respect.
- Relevant Experience: Background in coordinating Home Care and/or Home Health services, with direct experience serving frail and elderly adults.
- Technical Skills: Familiarity with healthcare systems and electronic medical records (EMR) preferred.
- Strong Communicator: Excellent communication and interpersonal skills to effectively connect with participants, families, vendors, and care team members.
- Collaborative Mindset: Ability to build trust and foster collaboration across interdisciplinary teams.
- Organized & Proactive: Skilled in managing multiple schedules and priorities with strong attention to detail and problem-solving abilities.
- Certified & Prepared: CPR and First Aid certification required (must be obtained within 60 days of employment—training provided). Alzheimer’s/Dementia care certification is a plus.
Location
- Where You’ll Be: You’ll call our South LA site home base, working alongside a dedicated care team.
- When You’ll Be Here: This role is designed for full onsite presence, five days each week.
- Your Workday Rhythm: A steady Monday through Friday schedule, 8:00 a.m. to 5:00 p.m., keeps your days predictable and balanced.
What Does The Physical Environment Look Like?
- Active & On the Move: While most of the work takes place in an office setting, you’ll be regularly engaging with participants, vendors, and team members to keep schedules running smoothly.
- Technology at Your Fingertips: Frequent use of phones, computers, and electronic medical record (EMR) systems is part of your daily routine.
- Focused & Flexible: The role requires attention to detail in a fast-paced environment, with the ability to adapt quickly to shifting priorities or urgent participant needs.
- Collaborative Setting: You’ll work side-by-side with an interdisciplinary care team in a supportive and mission-driven environment.
What’s In It for You?
At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally.
Here’s a snapshot of what you can look forward to:
Competitive Pay & Total Rewards
We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.
Performance-Based Incentives
Our industry-leading incentive plan recognizes your contributions and rewards success based on the performance of both your team and the organization.
Ongoing Growth & Feedback
You’ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.
Plan for Your Future
Take advantage of our 401(k) plan with an employer match—because your future matters.
Health Coverage that Fits Your Life
Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.
More Than Just Medical
We’ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.
Generous Time Off
Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.
Support for Your Learning
We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.
Family Comes First
Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.
Join Us in Making a Difference
This isn’t just about scheduling appointments—it’s about ensuring seniors receive the care, dignity, and support they deserve in the place they call home. If you’re organized, compassionate, and ready to be the link that keeps care moving, we’d love to welcome you to our team. Together, we can create brighter, healthier days for those who need it most.
Your Application
Please submit your resume/CV.
Our Commitment to Diversity, Equity and Inclusion
At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
COVID-19 Vaccination Policy
At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
Beware of Scams and Fraud
Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option:
https://reportfraud.ftc.gov/#/
PIe0b75ec92fff-37437-38498415
