Job Purpose: The Strategic Growth Manager serves as the key account manager for one or more high-impact, high-growth key customer accounts. They are responsible for driving long-term relationships, retention, and growth across multiple channels and product categories by identifying growth opportunities and building and implementing plans to achieve sales targets. They lead and conduct regular business reviews with key account stakeholders to assess needs, address concerns, and provide solutions that meet Lucas Oil and key account objectives.
Duties/Responsibilities:
- Work with supervisor(s) to develop and execute annual plans designed to strengthen the key account partnership(s) and consistently grow revenue.
- Build, nurture, and grow loyal, long-lasting relationships with key account decision-makers, the sales team, and other stakeholders by acquiring a thorough understanding of opportunities, needs, and requirements.
- Create and implement winning strategies to maximize revenue for Lucas Oil and key accounts by continuously proposing solutions that meet their needs and objectives.
- Ensure the best key account customer/sales team experience (e.g., confirm the correct products are delivered in a timely manner, serve as the primary contact and communication link between Lucas Oil and key accounts, resolve issues and complaints quickly and fully).
- Collaborate with Revenue Operations to develop, prepare, and deliver regular forecasts and progress reports for the key account partnership(s) to all relevant stakeholders.
- Partner across multiple departments (e.g., Revenue Operations, Marketing, Product Development, R&D, Sales) to identify, develop, and deliver sales enablement materials, product training, key account sales team incentive programs, and product promo offerings to support and grow the partnership(s).
- Become an internal product expert; build and lead product-related training sessions for key account sales managers and executives.
- Attend key account events (e.g., trade shows and annual sales and partner events); serve as the primary Lucas Oil liaison to the key account sales team.
- Maintain consistent presence in the field, partnering with the key account(s) to create and articulate the value proposition and key benefits of Lucas Oil products; and train key account teams on best practices for selling Lucas Oil products.
- Provide additional support, as needed, to Sales Leadership as relates to the key account partnership(s).
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