Do you want to work in a friendly, collaborative environment while serving your community at the same time? If you said yes, we want you to join our team! We are Forest Family Dentistry and our mission is to create an enjoyable experience for everyone who walks through our doors, while delivering the highest level of care.
We are looking for a Office Manager to join our team full-time.
What You'll Do!
- Manage day-to-day staff operations, including creating and maintaining efficient team schedules, interviewing and onboarding new team members, and conducting regular performance reviews to support staff development
- Oversee all aspects of patient management, including ensuring exceptional patient experiences, addressing concerns with professionalism and care, and maintaining strong relationships to support retention and satisfaction.
- Monitor and drive team performance to meet and exceed office productivity goals, by optimizing daily workflows, monitoring key metrics, and implementing strategies to improve efficiency and revenue growth.
- Oversee daily office operations, including managing front desk responsibilities, coordinating equipment repairs and maintenance, and handling non-clinical supply ordering to ensure a smooth and efficient work environment.
Qualifications:
- 3+ years of dental experience preferred
- Proficiency in dental insurance
- Strong computer skills
- Knowledge of dental terminology and ADA coding
- Experience with patient service and front desk operations
- Familiarity with dental software Open Dental
- Understanding of HIPAA regulations and health information management
- Prior staff management required
Why Choose Us?
- Competitive Bonus Opportunities
- Medical, Dental, & Vision Insurance
- Paid Holidays & Time Off
- 401k
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