Nurse Account Manager

Dozee • Houston, Texas, United States • 1d ago

Role

Account Management

Facilitate product installation and replacement by coordinating with the device installation team.
Manage the account handover process from the sales team and drive project implementationConduct daily checks for device health and resolve issues
Create and implement clinical protocol

Training and Education

Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.
Train staff on new product features and drive adoption.

Patient Care and Monitoring

Ensure new patients are on boarded through a tele-calling process with physicians.
Implement alert management protocols, including acknowledgement, validation, and escalation.
Conduct monthly patient data reviews with the nursing director.
Visit each monitored patient at least once a fortnight, updating notes on the RCM platform

Reporting and Compliance

Implement and present monthly Clinical Governance Reports to facility leadership.
Attend weekly reviews and planning sessions with the Zonal Account Manager.
Ensure compliance with all required processes, including activity logging and medical notes.
Collect and report information on competitor activities within allocated accounts.

Qualifications

Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required.
Strong clinical background in skilled nursing or long-term care settings.
Excellent communication and interpersonal skills.
Proficiency in healthcare technology and electronic health records.
Ability to work independently and as part of a team.

Preferred Skills

Experience with remote patient monitoring systems.
Knowledge of healthcare compliance and data protection standards.
Project management skills.

PI276348480

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