Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Desert Spirit Spa located inside of Hotel Paso Del Norte in El Paso, TX.
We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN and/or visit our website https://www.desertspiritspa.com/
Job Purpose:
Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
- Guest Service
- The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.
- The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
- Attending and participating in meetings and training sessions.
- Ensuring a clean, safe, and well-organized spa facility.
- Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
- Assisting with keeping linens clean and tidy, and replacing them between sessions.
- Accompanying guests to and from treatment rooms.
- Consulting with clients to identify appropriate massage services.
- Providing massage services listed in the brochure.
- Maintaining records and filing documentation.
- Complying with all applicable standards, rules, and regulations.
- Provide a high level of customer service
- Maintain a current therapist license.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely
- Maintain open line of communications with each department
- Communicate pertinent information
- Respond positively to new ideas
- Openly accept critical/developmental feedback
- Be available to help other departments in emergency situations
- Perform other assignments as directed by supervisor.
- Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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