About North Point Hospitality
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development.
What do we bring to the table?
- Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more!
What you"ll do (mostly this...other duties may be assigned)
As part of the North Point team, the Sales Manager is responsible for the full sales cycle for assigned property or properties.
- Handles a high volume of customer inquiries for individual business travel while ensuring each guest feels taken care of in a professional and friendly manner.
- Solicits new accounts to meet/exceed room revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication. ·
- Solicits existing accounts to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication. ·
- Prepares correspondence to customers, internal booking reports and file maintenance.
- Communicates with other departments to ensure reservations are complete to customer satisfaction.
- Participates in pre-convention meetings, training and other sales related meetings as required.
- Attends community/social events and industry meetings.
- Develops/maintains knowledge of market trends, competition and customers.
- Meets productivity goals as assigned by VP Sales & Marketing
What you should bring to the table:
- Bachelor's degree in Hospitality Management, Event Planning, Business Administration, or a related field preferred.
- Proven experience (typically 2-3 years) in sales or account management, preferably within a hotel or hospitality environment.
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- Excellent interpersonal and communication skills, with the ability to build rapport with clients, vendors, and internal teams.
- Proficiency in event management software (SalesForce/ Delphi) and Microsoft Office Suite (e.g., Excel, Word, PowerPoint).
- Knowledge of hotel operations and services, including catering, audio-visual, and room setups.
- Professionalism
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Act as a gracious host to guests, vendors and candidates for employment
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