Team Supervisor Compliance, Customs Brokerage
Location: Mendota Heights, MN
Company: Radiant Global Logistics Inc
Position Type: Full-Time
Salary Range: $70000.00 - $85000.00 Salary/year
Position Summary
The primary role of the Team Supervisor Compliance – Customs Brokerage position is to monitor daily operations within the team, ensure all daily e-mails are responded to timely and communicate with customers, carrier partners in the U.S. and Overseas, when necessary. The Team Supervisor Compliance – Customs Brokerage will need to have general knowledge on all aspects of Customs Brokerage, including classification, how the cross-border world works between the U.S. and Mexico/U.S. and Canada, its particularities, and challenges to successfully support customer-centric solutions.
Key Responsibilities
In this position, the Team Supervisor – Customs Brokerage is responsible for:
Auditing Customs Brokerage entries
Assisting CHB Manager with supervising a team of 10
Entering and clearing the entries on their own desk.
Training new CHB employees
Working closely with VP, Compliance to ensure team is filing entries correctly with CBP
Compliance with customs laws and regulations.
Interaction with US Customs as needed
Qualifications
- At least 3 years of experience in Customs Brokerage Industry.
- Experience with Cargowise preferred.
- Previous leadership or supervisory experience (formal or informal).
- Strong understanding of U.S./Mexico and U.S./Canada border processes.
Education and Industry Knowledge
- Bachelor / associate degree in business preferred.
- LCB preferred but not required
- Experience in the Transportation or Logistics industry is an asset.
Technical Skills
- Proficient in Microsoft Office e.g., Outlook, Excel, Word, PowerPoint.
Business Strategy Skills
- Dedicated commitment to providing superior, timely internal and external customer service.
- Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.
- Strong problem-solving and decision-making skills (in a team environment).
- Highly organized with the ability to multi-task.
- Team cooperation and respect is required.
- Able to work in fast paced environment.
- Accurate and detail oriented.
Work Schedule
- Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
Work Environment
- Usually moderate noise level.
- Climate controlled office environment.
Physical Demands
- Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for typing; reach with hands and arms; talk and hear.
- Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.
Featured Benefits
This role is eligible for various benefits including:
- Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
- Health Savings Account with company contributions.
- Flexible Spending Account.
- Paid basic life insurance for employees.
- Employees can enroll in a 401(k)-retirement savings plan with an employer match of 3.5%.
- Sick Pay: 80 hours front-loaded.
- Vacation Pay: 80 hours per year and increases based on tenure with the Company.
- Paid Holidays: 7 per year.
- Employee Assistance Program.
*** Salary Range: $70,000 - $85,000 Annual Salary range
*** Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.
Other compensation includes, but is not limited to, bonuses.
About Radiant
Launched in 2006, Radiant Logistics, inc. is a publicly traded, third party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!®
Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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