This is a dual Maintenance and Night Security position
What will you be doing most days?
You will also assit with the front desk guest requests and room calls
- Be an ambassador of good will and provide outstanding guest service to all visitors and employees of the hotel
- Greet guests warmly, offer advice, and guidance regarding the hotel
- Assist with lockouts, malfunctioning key, and other operational issues
- Ensure all guests receive directions on how to reach their intended destinations
- Act as first responder to all guest and employee accidents and injuries on the hotel property
- Administer first aid, contact emergency services if and when needed
- Secure first report of injury in the case of employee injuries
- Monitor the hotel premises to ensure the safety and security of guests, employees, and assets
- Take immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards: manmade, technological or natural
- Identify and engage any suspicious person(s) who may interrupt the orderly operation of the hotel while limiting liability and summoning law enforcement as needed
- Field all security calls and dispatch accordingly
- Liaise with emergency services when appropriate
- Escalate issues in a timely and professional manner to the relevant person or agency
What are the requirements for this position?
- You must be 21 years or older and have a valid (state) driver’s license
- You must have good understanding of English language
- You have prior work experience in private security firm or law enforcement desirable
- You have excellent oral, written, and interpersonal communication skills
- You have the ability to prepare written reports and logs in neat, legible handwriting
- You have decent computer and technology skills
- You can provide excellent customer service and maintain a professional demeanor
- You can work well under pressure
- You have excellent listening skills to ensure accurate understanding of guest wishes
We are pleased to announce a wonderful opportunity for a Building Maintenance Technician I.
What will you be doing most days?
- Wear provided brand-standard uniform, identification, required footwear, and protective equipment to prevent injury
- Adhere to all safety and security guidelines regarding equipment safety, guest safety, and safe chemical handling
- Perform a wide variety of preventative maintenance duties
- Inspect and clean up in rooms after working in them
- Pick up trash throughout the property
- Ensure all maintenance equipment is properly functioning and maintained
- Respond in a timely manner to all maintenance emergencies
- Paint walls, ceilings, doors and window trim as needed
- Ensure guest laundry washers, dryers, vending machines, and common areas are cleaned twice daily
What are the requirements for this position?
- You possess a general knowledge of hand tools and maintenance procedures
- You have the ability to work well with others in a guest and team-focused environment
- You have strong time management capabilities and can accomplish quality, detailed work within established parameters
- You have customer service skills and are able anticipate guest needs, greet and acknowledge guests, and respond to guest requests to ensure guest satisfaction
- You have an action orientation and can deliver the desired outcome
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $17.65- $32.84/hour
*Rate depends upon state/market and experience*
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Revised 6/10/25
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