Director of Human Resources
Andover-MA-01810-United States
Melmark Overview:
Melmark is a nonprofit organization providing clinically-sophisticated evidence-based special education, residential, vocational, and therapeutic services for children and adults diagnosed with autism spectrum disorders, developmental and intellectual disabilities, acquired brain injuries, medical complexities, and other neurological and genetic disorders.
Director of Human Resources Overview:
The Director of Human Resources leads and manages a dynamic HR team responsible for supporting the full employee lifecycle at Melmark New England. This individual will oversee a wide range of HR functions, including employee relations, benefits, compliance, HRIS, talent acquisition, and leave and accommodation management. The ideal candidate is hands-on, with a deep knowledge of employment law and a passion for building effective systems and fostering a positive work culture. This is position supports Melmark’s mission through thoughtful HR and operational excellence.
Schedule and Salary Information:
• Full-time, exempt position
• Monday–Friday schedule with occasional flexibility based on organizational needs
• Salary based on experience and starting at $125k
Director of Human Resources Requirements:
• Bachelor’s degree required; Master’s degree in Human Resources or a related field strongly preferred
• Professional certification in Human Resources (PHR) required; Senior certification (SPHR, SHRM-SCP) highly preferred
• Minimum of 5 years in HR leadership roles with progressive responsibility across core HR areas (recruitment, compensation, benefits, employee relations, compliance, etc.)
Director of Human Resources Responsibilities:
• Lead and support the HR team in delivering high-quality service across all HR functions
• Oversee benefits administration, open enrollment, and compliance with ERISA, COBRA, HIPAA, and other applicable laws
• Manage FMLA, PFML, ADA accommodations, leaves of absence, and workers' compensation programs
• Provide HRIS oversight, including data reporting, metrics, and system improvements
• Partner with leadership to assess and enhance policies, organizational culture, and staff development
• Guide and support managers in employee relations, performance management, investigations, and documentation
• Ensure compliance with local, state, and federal employment laws and internal policies through regular audits and policy reviews
• Lead recruitment and staffing initiatives to support workforce planning
• Oversee data analysis and reporting for HR dashboards, Board reports, and trend tracking
• Participate on internal committees, including the Unified Culture Committee, and lead data efforts related to DEI initiatives
• Design and deliver training for managers on performance management, employment law, and related topics
• Support internal audits and licensing inspections by maintaining accurate employee records and documentation
• Recommend and implement process improvements to optimize efficiency and service delivery within the HR function
Benefits:
• Work with a nationally known leader in quality-driven initiatives
• Generous Paid Time Off Benefits including Vacation, Holiday and Sick
• Melmark Sponsored Pension Plan AND 403(b) with employer matching
• Health, Dental, Vision Insurance
• Flexible Spending Accounts for Health and Dependent Care
• Life, AD&D, and Disability insurance
• Tuition Reimbursement
• Student Loan Reimbursement
• Professional Conference and Research Opportunities
• Onsite CEUs at no cost to employees

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