Title: Multimedia and Digital Engagement Manager
Location: On-Site | Washington, DC
Salary Range: $100,000 - $115,000
About the Middle East Institute
Founded in 1946, the Middle East Institute is the oldest Washington-based institution dedicated solely to the study of the Middle East. It is a non-partisan think tank providing expert policy analysis, educational and professional development services, and a hub for engaging with the region's arts and culture.
Position Summary
The Multimedia and Digital Engagement Manager will lead the Middle East Institute’s digital infrastructure, ensuring high-quality web content, email marketing, video and podcast workflows, and digital analytics. This role bridges strategy and execution, providing vital technical and creative support to elevate MEI’s digital presence. The ideal candidate combines project management skills with technical fluency in web, audio/video, and design workflows.
Key Responsibilities
- Manage MEI’s website content operations and coordinate with vendors on design updates, UX improvements, and troubleshooting.
- Lead email marketing strategy and execution using Salesforce Account Engagement (formerly Pardot), including design, development of templates, management of list segmentation and analytics.
- Oversee production and marketing workflows for podcasts and video series, working closely with internal staff and freelance editors as needed.
- Oversee Audio/Visual system and equipment, operating AV for in-person and hybrid events, providing staff training, and planning system maintenance and upgrades in coordination with outside AV vendors.
- Analyze and report on website, social, and email engagement using Google Analytics and platform dashboards.
- Lead graphic design projects, including drafting marketing collateral, laying out reports, signage, etc., utilizing Adobe Creative Suite and Canva, and enforcing institutional branding and style guidelines.
Qualifications
- 4–6 years of experience in digital communications, preferably in a nonprofit, think tank, or academic environment.
- Proficiency with website CMS (Drupal or WordPress), HTML and CSS basics, and email marketing platforms (Salesforce/Pardot or similar).
- Experience managing podcast and video content pipelines.
- Familiarity with AV system use in a hybrid event setting.
- Strong project management and cross-functional collaboration skills.
- Some fluency in Adobe Creative Cloud (especially InDesign, Illustrator, Premiere, Audition) is highly preferred.
- Experience with professional photography, videography, and graphic design also a plus.
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