About Fountain Life
About Fountain Life
Fountain Life is redefining what it means to be healthy. We are transforming healthcare from a reactive
to a proactive approach by delivering predictive, preventive, personalized, and data-driven care through
an integrated technology platform.
Fountain Life continually evaluates global scientific breakthroughs and applies them to enhance the
healthspan, lifespan, and performance of our members. This is all delivered in a high-touch, spa-like
environment that merges technology and care into one transformational experience.
Welcome to your best life, lived well. Welcome to Fountain Life.
Why Consider This Role?
This is a rare opportunity for high-performing professionals from the worlds of luxury hospitality,
boutique fitness, and wellness to make a bold career move into the booming space of longevity and
precision health.
As a Center Director, you won't just manage a location—you'll lead a mission. You will oversee a premium
medical-wellness facility, inspire a multidisciplinary team, and serve a discerning global clientele seeking
to live longer, stronger, and better.
Whether you've led a five-star hotel team, scaled a high-end fitness brand, or run exclusive wellness
retreats, this role allows you to channel your talents into a purpose-driven, future-forward industry.
Our Customer Experience Promises
Surprise and delight every member
Exceed expectations through excellence and consistency
Support members' emotional journey so they feel safe, empowered, and educated
Respect members time with seamless, intuitive experiences
Make every touchpoint easy to understand and deeply personalized
Ensure all results are simple, data-driven, and actionable
Deliver a premium, global 21st-century experience
Ask for feedback—and act on it
Create memorable, life-enhancing experiences
What You'll Do
As Center Director, you will oversee the daily operations and strategic success of one of Fountain Life's
flagship centers. You'll act as the connective tissue between executive vision, clinical delivery, and team
performance. Your goal: to deliver transformative health outcomes and unforgettable service.
Core Responsibilities
Business & Membership Growth
Own and drive all P&L outcomes, meeting financial targets and budget goals
Generate new membership through community outreach, relationship building, and service
excellence
Manage the membership renewal process and coach Care Teams for high retention and
engagement
Team Leadership & Culture
Recruit, onboard, train, and manage Center and Care Team staff
Lead a multidisciplinary team across clinical, service, and operational roles
Conduct annual reviews, deliver feedback, and foster professional development
Promote a mission-driven culture of performance, hospitality, and respect
Client Experience & Operations
Oversee client scheduling, logistics, and center flow to ensure operational excellence
Uphold rigorous standards for safety, compliance, and member satisfaction
Continuously refine the member journey to make it effortless, educational, and elite
Utilize client feedback and KPIs to optimize performance and experience
Innovation & Transformation
Lead initiatives to digitize, streamline, and scale center operations
Collaborate with the VP of Operations to track performance and surface improvement ideas
Inspire a mindset of continuous growth and service innovation within your team
What You Bring
We're looking for someone who combines operational excellence with emotional intelligence, sales
savvy with mission-driven leadership. You may not come from healthcare, but you thrive in high-touch,
high-performance environments and are eager to bring your experience to a company changing lives.
Ideal Qualifications
Proven success as a General Manager or Director in a high-end fitness, hospitality, wellness, or
lifestyle brand environment
Demonstrated track record of membership growth, client retention, and delivering premium
customer experiences
Experience managing multi-disciplinary teams (clinical, service, sales, operations) with a focus
on coaching, empowerment, and accountability
Background in luxury customer service or concierge-level care with a strong understanding of
anticipating needs and creating delight
Familiarity with sales pipelines, CRM tools, and processes to track, convert, and retain high-
value clientele
Operational expertise in managing budgets, P&L, scheduling, and resource allocation
Comfortable leading and participating in membership consultations, nurturing relationships
from inquiry to enrollment
Deep belief in value-driven selling—educating and inspiring clients toward long-term health and
performance goals
Strong presentation and storytelling skills to articulate Fountain Life's vision and build trust
Personal passion for longevity, wellness, and transformational health journeys
Capable of inspiring staff and members through authentic leadership and alignment with the
company's mission
Understands how to create environments that blend clinical excellence with hospitality warmth
Inspirational leader who creates a culture of excellence, empathy, and empowerment
Skilled at developing and retaining high-performing teams through mentorship, recognition, and
a shared sense of purpose
Confident in navigating both strategic vision and day-to-day operations
High emotional intelligence and the ability to manage complex interpersonal dynamics
Superb organizational, communication, and time-management skills
Adept at working with cross-functional teams in fast-paced, service-driven environments
Tech-savvy and open to learning AI-driven or data-powered health platforms
Experience launching or scaling premium service brands or locations (preferred)
Entrepreneurial spirit with a builder's mindset
Track record of leading change or managing teams during growth and transition
Education & Experience
Bachelor's degree in business, medical science, hospitality, or a related field
A graduate degree is a plus.
Previous clinical experience or exposure to medical imaging is a bonus, but not required.
Inclusion and Equal Opportunity
Fountain Life is committed to cultivating a workplace that celebrates diversity and fosters inclusivity. We
provide equal employment opportunities to all employees and applicants regardless of race, gender,
identity, age, disability, or background.
The pay range for this role is:120,000 - 120,000 USD per year(Orlando Center)
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