"Never work nights again! Because WITH is always better, join our team and grow with our Bagel Family!"
- Employee Assistance Programs
- Paid Time OFF
- Employee Meal Discounts
- Medical, dental and vision Insurance
- AD & D and Life Insurance
LIFE IS SHORT, WORK WITH AWESOME PEOPLE!
Qualifications:
- Must have open availability
- Must obtain a valid Servsafe certification
- Proven work experience as a Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
- Must be able to pass Drug Screen and Background check
Duties, tasks, and responsibilities:
- Practice good personal hygiene and follow all food safety precaution guidelines
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies that will maintain restaurant operations
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