Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Safety & Loss Prevention team memberfor the DoubleTree by Hilton in Billings, Montana.
Evening and Overnight shifts
Job Purpose:
Provide safety and protection of guests, team members and Hotel Property. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
- Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit inappropriate conduct from occurring on company premises.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
- Performs and completes assigned delivery, maintenance and custodial duties during shift.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of the position.
- Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
- Assures the cleanliness and orderly condition of the public areas of the hotel by conducting inspections
- Maintains safe working conditions within the department and hotel
- Other duties and responsibilities as assigned
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
Prior experience in civilian or military law enforcement, hotel security or industrial security a plus
This job requires the ability to perform the following:
- Excellent hearing required to communicate with guests, employees, managers, use radio.
- Excellent vision required for emergencies, visual safety inspections.
- Excellent speech communication skills required to communicate with guests, employees, managers, use radio
- Excellent comprehension and literacy required to complete reports, logs.
- Demonstrate the ability to investigate incidents, interview witnesses and draft legible, factual reports.
- Lifting, pushing, pulling, carrying objects up to 100 pounds
- Maintain a professional, neat and well-groomed appearance adhering to hotel appearance standards
- Bending/kneeling would be necessary in administering CPR and First Aid.
- Mobility - would be necessary 100% of the time in responding to emergencies and patrolling the building.
- Continuous standing - would not be standing in one place for any extended length of time.
- Uses stairs in responding to fire alarms - no elevators
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
