Join a National Top Workplace
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.
Join Us from Anywhere
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:
·Flexible Time Off to recharge when needed
·Nine Company-Wide Holidays
·A diverse suite of benefits prioritizing your growth, development, and personal well-being
Discover more about our perks and benefits here. Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.
About the team and what we’ll build together
The Sr. Manager, Technology Delivery manages a Delivery Team within an industry and partner portfolio at Kobie. As a key component of our client implementations and our long-term support model, the right candidate should have experience managing delivery, development and architectural solutions for large IT projects. The Sr. Manager, Technology Delivery is the primary product and technical liaison to partner with client IT departments, and the Kobie client services organization. You will be leading a diverse set of skilled associates to develop and deliver solutions to our clients.
The Sr. Manager, Technology Delivery will assist in the management process and resource planning and is responsible for implementations and support for several of Kobie’s key clients. You will be part of a team that supports all enterprise clients with a focus on the day-today aspects of our current client delivery commitments. You report directly to the Sr. Director, Technology Delivery. As the Sr. Manager, Technology Delivery you will articulate technology and product positioning to both business and technical users and must be able to establish and maintain strong relationships with internal counterparts and prospect/client stakeholders throughout the product development cycles.
How you will make an impact
- Interact directly with business-oriented internal and external clients, providing a translation layer to technically oriented marketing technologists
- Convey customer requirements to IT, Operations and Product Management teams
- Ensure technical documents are complete, current and stored appropriately
- Be able to assist with solution pricing process via the creation of technical LOEs (level of effort)
- Be able to manage budget and allocations within a client portfolio
- Understand the big picture & makes design decisions to align with it
- Own the responsibility of the overall technical deliverables in a sprint or iteration outcome and production support for assigned client programs
- Act as a communication proxy for your team and will frequently be explaining technical decisions in business terms
- Contribute to SDLC best practices & drive code reviews
- Problem solving skills and a high level of curiosity
What you need to be successful
- Bachelor’s degree in computer science or similar discipline preferred OR relevant work experience
- 7+ years of experience with hands-on technology projects and delivery on time.
- At least 3 years managing a team effectively, being able to influence positively
- Experience overseeing technical project implementations
- Technical expertise in overseeing production support with real-time issue/incident management and troubleshooting.
- Broad technology knowledge, having worked with custom development projects, systems integration efforts and database systems.
- Project scoping and developing IT Project Timelines.
- Strong foundational knowledge of how software and hardware systems interact.
- Comfortable in the dynamic atmosphere of a technology-centric marketing services agency with a rapidly expanding customer base and able to present to potential prospects.
- Has previously sought out potential problems and project gaps prior to implementation and assisted with taking development projects from the initiation phase through the delivery phase and into production support
- Ability to share and communicate ideas both verbally and in writing to executive staff, business sponsors, and technical resources in clear concise language in the vernacular of each group.
- Be comfortable communicating with and representing Kobie’s brand with Fortune 50, 100, and 500 clients.
Who we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.
A place for all We celebrate and embrace diversity at Kobie!
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!
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