Overview
PSV has an exciting employment opportunity for an experienced Physician Relations Coordinator to join our dedicated Marketing Department! This specific role will be supporting our Fairfax, VA location. This is a Full-Time working M-F, 40 hours a week. Part of the role is being out in the community, visiting referring practices.
PSV offers a comprehensive benefits package: including medical, dental, vision, life, short and long-term disability insurance, 401k plan, holidays, paid time off and a fun work environment. Come join our team! All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with a disability.
The Physician Relations Coordinator reports to the Marketing Manager and is responsible to design, implement and report on activities to build stronger ties with referring medical practices and hospitals as well as with the communities served in Northern Virginia. He/she performs independently with minimal supervision to organize and coordinate visits, schedules and events on behalf of Pediatric Specialists of Virginia (PSV) involving select physicians and staff according to the Strategic Marketing Plan and quarterly/annual objectives and performance standards.
Job Description
• Organize and implement regular outreach visits to referring physician practices and hospitals designed to provide personalized communication and improve their understanding of how PSV clinicians and services can be of most benefit to their patients in order to increase referrals.
• Serve as a PSV first point of contact to handle routine inquiries and information requests, serve as a conduit for operations process improvement suggestions, facilitate resolution of perceived problems, and strengthen relationships between PSV providers and their referring colleagues.
• Identify and coordinate logistical support for promotional opportunities for and with select PSV specialists (e.g., outreach visits, professional and public speaking engagements, events, forums, or interviews).
• Develop, maintain and monitor a coordinated schedule of physician and practice contact among designated PSV, Inova and Children’s National with Northern Virginia pediatric and family medicine practices to avoid logistical problems and confusion for referring practices.
• Schedule and coordinate regular (quarterly) meetings of physician office administrators and key staff to enhance practice staff knowledge and appreciation of PSV clinicians and services.
• Establish and maintain an accurate and current contact database for use in communications and as in customer relations management to track key practice information, consistent messaging, and responsible follow-up of the visits made.
• Provide input and suggestions on creating PSV collateral material and messaging for use with referring physician and hospital practices.
• Provide input and suggestions on creating the annual Marketing implementation plan and budget in support of strengthening referral relationships.
Minimum Qualifications Required
• Bachelor’s degree
• Three years of experience as a physician relations liaison and/or pharmaceutical or medical device representative working with medical practices
• Excellent oral and written communication skills
• Excellent customer relations skills
• Valid driver’s license and access to personal vehicle for outreach trips
Desired Qualifications
• Strong problem-solving and organizational skills
• Experience using customer relations management software or Excel for that purpose
Physical Demands of Position
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this full-time job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, walk, talk, hear; and type on a keyboard. He/she may be required to reach with hands and arms and stoop, kneel, crouch, or crawl; stand use hands to finger, handle, or feel and climb or balance. The employee may be required to lift and/or move up to forty (40) pounds. Specific vision abilities required by this job include near vision and distance vision and ability to adjust focus. The ability to drive and access to a personal vehicle to perform the duties of the position (with expense reimbursement according to PSV policy) is required.
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