Lead with Precision. Empower the Patient Experience. Dental Administrative Supervisor | Capital District Oral & Maxillofacial Surgeons
Are you a proactive and solutions-driven dental administrator with a passion for team leadership and operational excellence? Capital District Oral & Maxillofacial Surgeons (CDOMS) is seeking a full-time Dental Administrative Lead / Supervisor to manage and support the front office teams at our Latham and Albany locations.
This is an exciting opportunity to join a top-tier surgical practice where you'll work closely with our providers, oversee day-to-day patient operations, and lead front desk, checkout, and call center staff with clarity, compassion, and confidence.
Why Join CDOMS?
- Established Reputation: With over 40 years of trusted care in the Capital Region, CDOMS is the premier destination for oral and maxillofacial surgery.
- Engaged Leadership: Work side-by-side with board-certified surgeons and a skilled clinical team in a highly respected specialty practice.
- Impactful Role: Your leadership will shape the patient experience, optimize scheduling, streamline front desk workflows, and ensure every detail runs smoothly.
- Modern Surgical Facilities:
- Latham: 5 operatories | 10 employees
- Albany: 10 operatories | 26 employees
- Fully digital environments with on-site parking and robust patient flow.
- Supportive Culture: Be part of a high-performance, patient-first team that values collaboration, communication, and personal growth.
Your Role: Administrative Leadership Across Two Surgical Locations
This position is based in Latham four days per week and Albany one day per week, reporting directly to the Practice Manager. You’ll oversee front office operations while ensuring the administrative team performs at the highest level in alignment with our clinical excellence.
Key Responsibilities:
- Supervise and mentor front desk, checkout, and call center employees
- Coordinate daily scheduling and support optimal patient flow and provider time utilization
- Provide training, coaching, and performance feedback to front office staff
- Assist with staff scheduling, timekeeping, and general administrative oversight
- Support billing and insurance teams with documentation and workflow accuracy
- Respond to patient inquiries and manage complex scheduling or service concerns
- Implement systems to improve communication, efficiency, and patient satisfaction
- Collaborate with clinical leadership to maintain compliance and policy adherence
- Contribute to KPIs, reporting, and business performance metrics as needed
What We’re Looking For:
- 2–3 years of dental office leadership or front desk management experience required
- Experience with specialty practices (oral surgery preferred)
- Strong knowledge of dental office operations, insurance protocols, and scheduling systems
- Confident and professional communicator with both staff and patients
- Highly organized with the ability to multitask in a high-volume, fast-paced setting
- Familiarity with Denticon, WinOMS, or similar practice management software
- Knowledge of HIPAA and OSHA regulations
- Associate’s or Bachelor’s degree in a healthcare-related field is a plus
Position Details:
- Schedule:Full-time, Monday-Friday
- Latham Office: 4 days/week
- Albany Office: 1 day/week
- Salary Range: $65,000-70,000 annually
- Benefits:
- Medical, dental, vision, life insurance & disability
- 401(k) with employer match
- 3 weeks of PTO + 8 paid holidays
- Access to CE and leadership development
About CDOMS
Capital District Oral & Maxillofacial Surgeons is a trusted specialty surgical practice serving patients throughout the Albany region. Our practice focuses on delivering exceptional surgical care - including dental implants, wisdom teeth removal, sedation dentistry, and complex procedures requiring hospital affiliation - while prioritizing patient comfort, safety, and satisfaction. We take pride in our 4.9-star average rating and over 130+ glowing patient reviews -and we're looking for a leader who will help us continue raising the bar.
Apply Now
If you're ready to take on a rewarding leadership role in a patient-centered surgical environment, apply today to become a vital part of the CDOMS team.
Capital District Oral & Maxillofacial Surgeons is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, or protected veteran status. Employment is contingent on background check, references, and verification.
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