About North Point Hospitality
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development.
What do we bring to the table?
- Brand New location! Gorgeous new hotel right on the Savannah River
- Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more!
What you"ll do (mostly this...other duties may be assigned):
Essential Functions:
- Registers guests
- Checks out guests and settles accounts
- Provides general information to guests (i.e. directions, restaurant hours etc.)
- Balances and audits all Front Office postings and settlements
- Updates daily checklist and guest history
- Balances all credit cards, direct bills, and miscellaneous charges from all shifts
- Closes the food and beverage point of sale system and balances all room charges from outlet
- Starts close-out process; prints and distributes Night Audit Report Packets. Consistently provides exceptional customer service by exceeding guests expectations. Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently
- Communicates information regarding guests' needs to other team members and departments
Supervisory Responsibility:
None
Work Environment: Professional work environment requiring uniform professional dress; requires high level of verbal and written communication required with both internal and external customers.
Other Duties:
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
What you should bring to the table:
- Professionalism
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Act as a gracious host to guests, vendors and candidates for employment
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