SUMMARY
To properly record the transactions generated at store level that are related to customer accounts receivable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Creates and maintains customer in-house charge accounts in Eagle as approved by Directors
- Assists customers in signing up for iNet customer Portal
- Processes payments on account
- Processes Customer statements at the first of each month
- Provides Accounts Receivable Aging Reports to accounting, monthly
- Assists Directors to resolve past due accounts by researching or providing copies of invoices or other information as requested
- Works with Ace Operations team to identify accounts that will be sent to collections. Compile needed documentation and submit to collections.
- Processes credit card payments monthly for customers as needed
- Handles customer questions and concerns, by email and phone
- Processes Weekly Mail from Stores
- EAGLE – Epicor System
- Supports and maintains consistency in existing procedures and policies regarding accounts receivable and office best practices.
- Orders printed statement forms from ACE and envelopes from Epicor
- Filing, Recycling, Copying, Scanning, and Shredding as needed
- Works within company programs, policies and procedures
- Follows all safety policies and procedures; is a safety role model
- Other duties as assigned
KEY ATTRIBUTES
- Detail minded
- Organizational skills
- Communication skills
- Proficient with Word and Excel programs
- Problem solving abilities
- Strong math skills
- Ability to work in a team environment
SUPERVISORY RESPONSIBILITIES
- This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- Or related experience and/or training;
- Or equivalent combination of education and experience;
- Proficiency with Office suite of products and familiarity with office equipment
LANGUAGE SKILLS
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to write correspondence and communicate appropriately with others.
- Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- There are no required certifications, licenses, or registrations.
RECOMMENDED EQUIPMENT
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Sit
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 15 pounds frequently
Occasionally(Between 1/3 to 2/3 of the time)
- Walk
- Stand
- Lift and/or move up to 50 pounds
Vision
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
- Risk of electrical shock
- Chemicals while cleaning
Noise Level
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
PI271618773
